Charlotte Eye Ear Nose & Throat Associates, P.A.- Huntersville

Jennifer E

Dr. Schotthoefer is amazing as well as all her staff. Yes it is nearly impossible to talk to someone in less than 30 mins when you call. But they fit my other son in with my youngest because my he was having headaches and blurred vision 2 days before the appointment. This place is always clean. Love the front staff too!!

Frances Liberto

Staff is great! Dr Schotthoefer is amazing. But getting and rescheduling appointments is a huge hassle. You have to get through a labyrinth of options on the phone just to wait on hold forever to talk to someone. Then the doctors are booked months out, so rescheduling an appointment due to illness is a major setback.

MattChance

I know reviewing an office like this is an un-winnable situation, but at least if I warn others, perhaps I can save someone else from a waste of time or perhaps life-altering malpractice. I have been seen here numerous times for everything in their business title. This last visit was the final straw. I was referred here to Dr. Usha Reddy, by a local dermatologist - for what I hoped would be a simple procedure. I simply needed a few skin tags removed from a sensitive area near my eye. Immediately upon entering the exam room, I was told my eyes were going to be dilated. I informed her that I was not there for an eye test, and did not want to do that. Her response “everyone who comes here has their eyes dilated”. I said “well not me, I have to drive obviously”. She responded, “well then you won’t be seen today… what do you have a long drive or something? Lemme take your eye pressure right quick.” I am not at all exaggerating her unprofessional tone. I can only imagine how they would take advantage of the elderly, and I am nowhere near that age bracket yet. This biddy bullied me into getting the dilation, and didn’t even let me respond after she started gathering her eye drops. It was utterly meaningless. It was many hours before I could see straight, it was unsafe to drive (but I had no driver, and was never forewarned when making the appointment that this was a requirement), and I had to try and then do my job while blind. There is zero consideration from the doctors and staff here for a patient’s well being, and this is only the last in a long line of bad experiences with this office, both before and after this location was re-built. Needless to say, I was too uncomfortable to return for my procedure - the thought of a knife in their hands near my blurred out eyes was enough to end that dream. However I still had to pay a hefty visit fee for absolutely nothing but the pleasure of being talked to like I was an idiot. I wish there was something that could actually be done legally about trash heaps like Charlotte EENT. When you’re a monopoly, you don’t have to actually help people. You’re just a cattle rustler at best.

Duncan MacKenzie

I had a great experience with Dr Huang's office at this location. I found out after several visits to someone else that Dr Huang also does refractions, along with cataract surgery. I recently started using Dr. Huang's office for refractions. There two doctor's serving this location and both provide an analysis of your vision. In my opinion, you should use Dr. Huang for vision correction and surgery, if that is needed. Dr. Huang's assistant, Champagne, did an excellent job of checking my eyes for the needed vision correction and new lenses. I would highly recommend Dr Huang's office for someone to check your vision if you need glasses. In addition, Dr. Huang performs cataract surgery. I had both of my eyes operated on by Dr. Huang. I highly recommend her if you are in need of cataract surgery. Lastly, if you need to order glasses, make certain that you work with Princess at this location. There are at least two people that set you up with frames and lenses at CEENTA Huntersville. Princess is far and away the person to fit you with new frames and lens. If she is not there, find out what her schedule is and come back when she is there.