Sugar

Category: Bar in Miami, Florida

Address: 788 Brickell Plaza #40, Miami, FL 33131, USA

Phone: +17868054655

Opening hours

Sunday: 4PM–1AM

Monday: 4PM–1AM

Tuesday: 4PM–1AM

Wednesday: 4PM–1AM

Thursday: 4PM–3AM

Friday: 4PM–3AM

Saturday: 4PM–3AM

Reviews

Bryan Watson

Sep 20, 2022

Discriminatory practices, stay away! This place is a huge disappointment and an extreme lack of basic customer service. I worked with Castiana Johnson, (Nightlife Manager) at Sugar- Miami for several weeks and confirmed a reservation for 6 guests on Saturday the 10th of September at 7pm. This was a special event for my husband’s 50th birthday celebration. Castiana confirmed a rooftop table with two “birthday platters” and all other menu items to flow throughout the evening for our guests. We had reserved the space for 2 hours that evening. I had a final confirmation from Castiana the week before that everything was all set! When we arrived at 6:45pm for our reservation, we were denied access and were told by the doorman that this was due to open toed shoes. Mind you, the ladies were in evening attire/cocktail dress and the guys were wearing slacks, button up shirts and one had dress sandals (it is Miami after all). I showed the doorman (and later security) Castiana’s email thread confirming our reservation and the schedule of events for the evening, but he could care less. When I pleaded my case and asked for a manager, I was told that “all managers are in a meeting and will be for a very long time, you’re welcome to wait!” I then called Castiana twice and sent two emails as well in hopes of getting some assistance, all were unanswered or not returned. Meanwhile, while all of this was taking place, we observed numerous men and women being allowed access wearing t-shirts, baggy – ripped shorts, flip flops, and so forth. For the record, I could care less but don’t tell my group we cannot enter due to open toed shoes when you continued to allow multiple persons to enter wearing flip-flops! To be fair, I sent one final follow up email to give Sugar/Castiana one last chance to respond and right this wrong. However, it is now September 20th, TEN days later and still nothing from Sugar. This only further confirms their lack of care, customer service and extremely poor and unprofessional practices: not to mention common courtesy to their patrons. Needless to say, the night was ruined. The car service scheduled for drop and pick-up ruined, the evening of celebration and dinner ruined. Sugar-Miami is a huge disappointment, the staff was extremely rude and discriminatory. Consider yourself warned, you will be much better off looking elsewhere to spend your evening or special occasion.

Daria Lytvynenko

Sep 19, 2022

We spent there a Sat night, it was pretty busy at that time. The bar area got pretty messy at some point.. there were a lot of glasses, used napkins, water, and it looked really bad.. but after a while some guys came to clean it up which was good. Then we got a table and ordered some food. The atmosphere was at the top level! Music, vibe, green trees all together made the mood. Food was amazing!! And our server was very nice and professional! Thank you so much!

J T

Sep 19, 2022

Not enough seating, drinks far too expensive, very dark, poor lighting

Alan Villa

Sep 13, 2022

Nice decor and view on the 40th floor. Over priced drinks and mediocre food. Pass on this one.

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Questions & Answers

Does anyone know why in the world this place accepts people in shorts only before sunset? Word? So i just watched 40 old people leave looking like jimmy buffet and i can't get in because it is dark out? Cool.

Steven Carrera | Sep 24, 2019
Symone Redwine | Sep 23, 2021

Are you black? That may be why

There are happy hours

Marlene Cruzado De Sanchez | Sep 24, 2017
Noel | Sep 24, 2017

Yes ¡

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Can we sit at the bar if there’s no table tonight second of October 2021, Please reply.

Abdullah Alhenaki | Oct 28, 2021
Andra Iordache | Oct 28, 2021

yes, you can

you do not have open table?

sandra mejia | Sep 23, 2020
Daniel Valarezo | Sep 23, 2020

Yes they have. Depends of available

Planning to go with friends for birthday celebration. Is there a dress code?

Wilson Llera | Sep 24, 2019
S H | Sep 24, 2019

Wilson, certainly the place to go : )

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Can you smoke cigars here during happy hour?

Kyle Oliveira | Sep 24, 2019
Nieves Barros | Sep 24, 2019

Yes

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What is the building in which it is located?

Moon Light | Sep 24, 2018
Jose Rivas | Sep 24, 2019

East hotel

Do they do Reservations?

Frank Florian | Sep 24, 2018
Luciana Correia Vuyk | Sep 24, 2018

yes only for table, but you can enjoy a drink and walking through the bar with a beautiful view.

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I was told there is an entrance fee of $100 on weekends. Is that true?

Miguel Febres | Oct 28, 2021
Elt | Oct 28, 2021

As far as I know if u don't get a table is not any fee.

Upon visiting the website, it states that there is a minimum consumption fee applied per person at the BAR.. how much are we talking about per person? I find that ridiculous honestly ...

Crystal Rosa | Sep 23, 2021
My Trinh | Sep 23, 2021

Not sure if it's different for the bar but we made a table reservation. This is included in the email confirmation for the reservation: For table reservations a $100 minimum consumption per person applies Thursday through Sunday and $75 per person applies Monday through Wednesday (Exclusive of taxes and service charge.) We thought the minimum consumption was strange too. However, once we started ordering, we reached the minimum consumption with a reasonable amount of food and drinks. That said, we explicitly ordered caviar to make up for a large portion of the check.

What are the Covid safety practices like here?

Anonymous | Sep 23, 2022
Mermadone | Sep 23, 2021

They have plastic in front of the bar and are serious about maintaining 6 feet

What’s the dress code

Malik Dandridge | Sep 23, 2021
Sugar | Sep 23, 2021

Hi Malik We recommend a nightlife attire. No shorts, sandals, tank tops or jerseys are allowed. Let us know if we can assist you further: Regards, Carlos Grotewold

whats time is happy hour on Fridays? This question was asked and there isnt an answer. ALSO where is the menu?

Puller 10MiLL | Sep 23, 2021
Sugar | Sep 23, 2021

Hi Mathylde, Greetings from Sugar! We don’t offer a 2x1 cocktail hour or discounted drinks. I recommend though to arrive 30 minutes before sunset so you can enjoy the view during day light and night time after sunset. Below is the link to the menu: https://www.easthotels.com/miami/-/media/swirehotels/easthotels/east_miami/resturants-and-bars/menus/sugar--128.ashx Regards, Carlos Grotewold Director of Nightlife Operations

Is parking available there?

Karen Hernandez | Sep 23, 2020
Sugar | Sep 23, 2020

Hi Karen, we certainly have valet parking right at the front of EAST Miami Hotel or you can also park at Brickell City Centre. If you decide to use valet we can stamp your ticket at Sugar hostess desk for a discount. Hope to see you soon. Carlos Director of Nightlife

18 years old are allowed if they don’ drink?

gabriele sgroi | Sep 24, 2019
Jason Day | Sep 24, 2019

No

What age restrictions yo go to sugar at night?

Alicia Diago | Sep 24, 2019
Sugar | Sep 24, 2019

Hi Alicia, All guests have to be 21 or above to be given access to Sugar. Underage are welcome with their parents before 6pm. Regards, Carlos

Hi! Is there any dress code? Do I have to wear jeans or i ll get in if wear short trousers? Thanks

Ian Morinigo | Sep 24, 2019
Jeff Smith | Sep 23, 2020

Hmm, link says it's a "private site" and asks for log in.

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Do we need a reservation?

Lorena Pardo | Sep 24, 2019
Sugar | Sep 24, 2019

Hi Lorena, Reservations are encouraged. Keep in mind that tables have a minimum spend of $100 per person exclusive of tax and service charge. Let me know if we can assist with that. Regards, Carlos Grotewold

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Is there a cover charge

djazman231 djaz | Sep 24, 2019
Jason Day | Sep 24, 2019

No

I would like to reserve a table/bottle service booth for about 6-8 of us tonight- is this possible?

Danijel Velicki | Sep 24, 2019
Laura Medley | Sep 24, 2019

Call them. I'm sure you could.

If were going in a group and a few people are 18+ but they dont need to drink can they get in?

Jumelx Pluvoise | Sep 24, 2019
Glenn Heino | Sep 24, 2019

It's a bar. They will ask for an ID.. Daytime is different though. Perhaps daytime is better for under age.

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At what time is happy hour

Carolina Treceno | Sep 24, 2019
Alvaro H. Torres | Sep 24, 2019

No hay happy hours.

What's the dress code rules?

Amit Kumar | Sep 24, 2019
flavio calderon | Sep 24, 2019

Chic

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Are there any beers served there? And how much does it cost?

NeverGo101 | Sep 24, 2019
Matt Cady | Sep 24, 2019

They may have some craft beers. The mixed drinks is where they hit a home run. No idea on cost but it'll be worth it for the view and service

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Are you open on the 24/25th?

Ana Rodriguez | Sep 24, 2019
Walker Graham | Sep 24, 2019

What hours are you open on the 24th?

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Hi guys. Que want to visita your place. Can we make reservations?

Rafael Gavidia | Sep 24, 2019
camila leal monsalve | Sep 24, 2019

No we don't need reservation!

Is free the entrance?

Moon Light | Sep 24, 2018
数野圭 | Sep 24, 2018

yes

Do you have to be 21 and over?

Mars | Sep 24, 2018
In POWER | Sep 24, 2018

To go there no! But to drink yes! 21 years old

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