St. Croix Hospice

gayle

Management needs to make sure who are the right people to notify as they took one person’s word on who was POA . This person posed as POA and left out a sibbling who cared very much for their Mother and who wasn’t estranged from family . The people who cared for my mother were very helpful . I hope for other families that management makes sure who is estranged and who isn’t . Why not check with the other siblings and talk with each one and NOT leave them out ! How sad I wasn’t informed and wondered why they weren’t updating me as my sibbling put me off the list and said I was estranged . For the next family make sure you have the right POA …

Becca Pansing

If you call to check on someone- you reach a call center- 2 out of three rude CSR- like people answering the phone- An automated phone system would actually be better.

Jill Moore

St. Croix hospice was exceptional. Every different person with this agency was wonderful to work with. Special shout out to Patti, Meghan, Kim, Lisa, and Leah. Thank you for being there for us during this truly trying time. We were always able to talk to someone at any time of the day and when our loved one passed they came right away and took care of everything.

dennis keithley

My family's experience with the Council Bluffs St. Croix Hospice staff was exceptional. Honoring the wish of our mother to be at home upon passing was both sad and yet the most loving experience for us. The St. Croix professional staff provided my mother and family with all of the emotional support, professional and medical equipment services necessary to keep her as pain free, connected to life and comfortable as possible to the end of her life. St. Croix was a blessing to my mother and our family. Thank you St. Croix