Jackson County Human Services Department

Category: Social services organization

Address: 342 North St, Murphysboro, IL 62966, USA

Phone: +16186871705

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Steve Stearns

Sep 7, 2022

Shouldn't be dealing with government assistance when I never had to before till Covid laws took everything from me.

David Sanchez

Aug 30, 2022

Good service, thank

Travis Pierce

Aug 22, 2022

Rude off

Stephanie C

Aug 3, 2022

Why is there a security officer asking about my case upon walking in and acting like im a criminal for being there. Im not sure my personal information is his business, its a public office for people who need assistance not a prison. This office is kind of a disaster. I called nearly 50 times in a month & didn't get an answer or call back. They made me give them all my personal information out loud in front of the whole waiting room.. date of birth, name, social & address. Not very professional or secure feeling. Turns out they made a ton of mistakes on my case & hadn't updated any of my information as asked even though I had filled out multiple change reports & made sure they were received. Someone probably needs to report this office but I have no idea how.

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Questions & Answers

Why is it when your told to call your caseworker@ Jackson County Human Resources,you get a recording & then it says please leave a message & we will return your call as soon as possible & you don't get a call for weeks,then get a denial letter??

rebecca laminack | Sep 23, 2020
Traci Taylor | Sep 23, 2020

I was wondering the same thing

How are we supposed to get a hold of anyone here. No one answers the phones or call me back. I have an appointment that they scheduled a day for that I can't make and I have no way to reach them

ariel lanier | Sep 24, 2018
Rachel L. | Sep 24, 2019

Yep or when you have a phone interview where they are suppose to call.at a certain time they dont. well.with me they never called

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I had an interview and no one has called me for it and I've called 7 times I was in a car accident so I have no way out there and I do not have food so I'm really wondering why no one can answer me

Eunice Obeng | Sep 24, 2019
Jane Johnson | Sep 24, 2019

It might take a couple of weeks to get it done. I would keep calling or have someone go up o check on it for you

Are you guys open

Willy Waldrop | Sep 24, 2019
Kimberly Glasser | Sep 24, 2019

No its a holiday

Why can't you have actual people answer the phones?

Ashley Wilson | Sep 24, 2018
Andy Kelley | Sep 24, 2018

They study cut workers. Every time I call it is automated.

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Elder people can they get medical

Karen Phelps | Sep 24, 2018
Andy Kelley | Sep 24, 2018

Yes you have to apply for it and most get approved

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How do I get a caseworker?

Jodie McCarthy | Sep 23, 2021
zachary sellers | Sep 23, 2021

Go in during normal business hours and fill out the paperwork and you will be assigned a case worker.

what days are they open for walk-in interviews for SNAP Redetermination?

Megan Hadden | Sep 23, 2021
lynzie baker | Sep 23, 2021

Monday's threw Friday

What's the fax number so I can fax some papers in

rhonda English | Sep 23, 2020
Heather Tackett | Sep 23, 2020

I'm not sure it should be on your paperwork or found at the website if you call the office number it might say it on the automated system

Do you take the, Meridian Health Care Plan through Illnous Department Of Public Aid?

Catherine's Alfred | Sep 24, 2019
Searcy Henry | Sep 24, 2019

Yes you can me and my family did

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Are you open today

Willy Waldrop | Sep 24, 2019
Tammy Bandur | Sep 24, 2019

They are not it is a federal office and a federal holiday so they will not be open today, but you can do any business with them tomorrow

Do you need to bring anything along with the application like utility bills?

Patty Manis | Sep 24, 2019
Aaron Miller | Sep 24, 2019

Yes, resident, legal State I.D.

Does this place close for lunch?

Charity Engelage | Sep 24, 2019
Nicole Reichrath | Sep 24, 2019

Not that I'm aware of.

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What age do u have to be able to get medicine. I am 62 yes old.

Robert Coulter | Sep 24, 2018
Jeremy Doolin | Sep 24, 2018

Any age with medical card

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Does anyone else have a getting ahold of these people?

Hailey Huart | Sep 24, 2018
Jeremy Doolin | Sep 24, 2018

Not if you set up an appointment

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I have a question regarding my benefits how can I reach y’all??

Mahongany Barlow | Sep 24, 2018
Angie Maynor | Sep 24, 2018

You have to go in and take a number.

Can I come pick up a link card since mine was sent back due to change of address?

Shawnya Williams | Sep 24, 2018
Andy Kelley | Sep 24, 2018

Most of the time you have to wait on it to come through the mail.

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Why is it taking over three months to get my food stamps?

SWEET WOMAN26 | Sep 24, 2018
Charles Mitchell | Sep 24, 2018

WSIL channel 3 news had a post about this. The state installed new computers, and several thousands have not received their link benefits. I would contact the local office and ask.

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