Clay Hamilton - State Farm Insurance Agent

Category: Insurance agency in Lumberton, North Carolina

Address: 4904 Fayetteville Rd, Lumberton, NC 28358, USA

Phone: +19107384611

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Dan Ry

Sep 17, 2022

I moved here from the Midwest and originally got a good quote from them on car insurance which I accepted, after finding out I had to have NC insurance if you live here (not so in the Midwest). After paying for two months I received a phone call that they said they were going to increase my amount do to a 5mph speeding charge I had a year ago in South Dakota, which I had disclosed at time of quote. So they said I may want to switch or check out other companies before the next bill came do for the next month. I did, and cancelled before the next months due date, when rate would go up. I asked them to make sure they didn't charge me, they said they wouldn't. Next day they auto charged my bank account, I called and they said they forgot and would get it reversed. I waited a couple of days to let them get there act together, and nothing! I called again, person told me no money was left to refund. Confused, and now upset, since the month had not started yet, they tried to tell me that they now classified this as short insurance, so I asked if NC allows you to charge someone, before the policy is due for the next month and then provide me with no insurance. So I checked and if you pay for something in NC, you do have to provide service, period. No state in the US allows you to charge something with nothing in return, not even California where I lived for a short time. They are refusing to refund me any money for a service they did not perform. This seems to be a bait and switch technique that is not how an honest business acts. I have been in business for over 30 years, and I find this company to be deceptive, and lacking in moral aptitude. I wouldn't insure my dog house with this company. Beware of fraudulent practices, no mention of upcharge due to cancellation was ever brought up to me.

Elaine Campbell

Sep 17, 2022

Just wanted to send a shout out to Savannah Driggers for her excellence in customer service. Savannah without a doubt takes pride in what she does by going above and beyond. She ensured that all of my insurance needs for my family and I was met, and for that you are appreciated. We need more Savannah’s!!!!!!!

Lisa Rowan

Sep 14, 2022

I have to give a huge thank you to Savannah Driggers for helping me with my insurance. I have 2 drivers under the age of 18 and I was drowning when it came to auto insurance. She worked with me for weeks and I decided to not only move my auto but my camper and home insurance as well! She was so patient and explained everything to me in detail. She is a life saver and I will be telling everyone I know to go to her with all their insurance needs! Thank you Savannah for everything!

Jessica Strickland

Sep 13, 2022

I have always had great experience with this office! They are thorough, kind, and professional. Savannah was especially helpful with a situation regarding my home owners insurance. I appreciated her hard work and follow up on the situation. It was much appreciated!!! I would recommend this local agency to all friends and family!

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Questions & Answers

What factors influence car insurance rates?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What can I do on the State Farm mobile app?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

What coverage is provided under homeowners policy?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

Can I use my check card or debit card?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

State Farm accepts most major credit and debit cards.

Does my homeowners insurance cover detached structures on my property?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

How do I download the State Farm mobile app?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have more than four vehicles or four drivers in my household?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

How much insurance coverage should I have on my home?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

What if I have a vehicle that's not listed on the Vehicle Type section?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022
Clay Hamilton - State Farm Insurance Agent | Jun 25, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

How can I pay for my insurance if I decide to purchase it online today?

Clay Hamilton - State Farm Insurance Agent | Sep 23, 2021
Clay Hamilton - State Farm Insurance Agent | Sep 23, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Clay Hamilton - State Farm Insurance Agent | Sep 23, 2021
Clay Hamilton - State Farm Insurance Agent | Sep 23, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Clay Hamilton - State Farm Insurance Agent | Sep 23, 2021
Clay Hamilton - State Farm Insurance Agent | Sep 23, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Clay Hamilton - State Farm Insurance Agent | Sep 23, 2021
Clay Hamilton - State Farm Insurance Agent | Sep 23, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Clay Hamilton - State Farm Insurance Agent | Sep 23, 2021
Clay Hamilton - State Farm Insurance Agent | Sep 23, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

Does State Farm have an e-mail address?

Gala Deese | Sep 24, 2019
Brandon Pittman | Sep 24, 2019

Yes they do is best to call them.

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