IHOP

Tajuana M

I visited on July 18th and this was a frustrating visit. I made a purchase and the menu states that you get double pancoins when you order any minion meal off the menu but I did not receive double pancoins. I feel this is false advertisement. This visit was very frustrating because we had issues when we were seated. The lady was outside smoking at first and came in and preceded to take our drink order. She wreaked of cigarette smoke and I had to request that she wash her hands. She washed them so fast my son and I were not comfortable with her so we requested to be moved somewhere else, to another server. It took a long time to place our order. Then, the server brought our food without bringing me my minion pancakes. We were really frustrated and attempted to leave several times but ended up staying. This visit was not a good visit. No one really knew how to do the pancoins. The lady kept saying I had to do it on the app so I asked for the second time to speak to the manager. This visit took longer than it should have. They are also false advertising in the menu. They show a picture of food in the menu and that is not what you receive when your food arrives. They have a picture of 2 crepes but does not tell you if you get the $10 combo, you only get one crepe. The combo is definitely not worth the price for only one crepe. These restaurants are ripping people off and we really need to stop supporting them until they become more affordable and get what we pay for. Including excellent customer service. Employees need to be trained better about the pancoins and waiting tables in general. Provide silverware, condiments, napkins prior to meal coming out. Check on guests often and make sure they get their check and pay in a timely manner. Minion pancakes were ok. But does not look like the commercial and pictures in the menu. Check it out

Jaylinee Gomez

The workers here have to be the not so brightest people I’ve ever encountered. I ordered the roasted Ham with gravy mashed potatoes and a salad. What I received was so insulting I had to come on here and write about it. Not only did the salad not come, half of the plate was corn , no mashed potatoes and two pieces weird looking chicken. The photo attached it the good exactly how I received it. Ridiculous.

Ana S

I'll start by saying the food was great! We were seated right away but sat at our table patiently for 15 minutes waiting on a server. I finally got up to let someone know and was told that we were seated in a section with no waiter. They got someone to finally help us and we ordered drinks and food right away. We got our drinks from our server. A different server brought us our food but no syrup for our pancakes. We had to ask I believe the hostess for some syrup as she walked by at one point. Never got refills on drinks and had to once again ask someone to get us our check because our waiter was outside on a smoke break....we saw him from our seat. From the time he got our drinks to someone tracking him down to get us our check we never saw him at our table again. This would have been somewhat understandable had they been busy but they definitely were not and he only had 2 other tables besides ours.

DeAndra Lewis

came in with my nephew and all of our food was served cold. there was only 1 waitress and you could tell that she didnt want to be there. there were so many dirty tables and my nephew said his pancakes smelled like dog food. not really what i expected at 1 in the afternoon. we left without eating and wont be back.