Address: 7615 US-70, Bartlett, TN 38133, USA
Phone: +19017583622
Sunday: 7AM–11PM
Monday: 7AM–11PM
Tuesday: 7AM–11PM
Wednesday: 7AM–11PM
Thursday: 7AM–11PM
Friday: 7AM–11PM
Saturday: 7AM–11PM
Stew Horton
Had a major medical issue and had to get my prescription filled. Hospital called it in at 430, my wife arrived at 555 to pick it up only to be told it would be tomorrow before it could be filled. My wife returned the next day when they opened only to find the employees sauntering in about 5 minutes AFTER the opening time and was told it would be an hour before it would be filled. They asked my wife to return later and she stated she would wait until they got it filled and would not leave. They sent the Assistant Manager out to ask my wife to move along after 25 minutes only to be told it would be another hour before it would be filled so now we have gone from 1 hour to 1.5 hours. The manager tried to lay out some lame excuse that it takes 15 minutes to fill one perscription. That's means in an 8 hour period they can only fill 32 prescriptions, ARE YOU KIDDING ME? Considering they close immediately at 6 and open 5 minutes late everyday small wonder they are so slow. If you need a life saving prescription go to Wal Greens, as this Kroger location has slid backwards to the point that it appears only to employ the lazy or the incompetent.
Lisa Hill
I went to Kroger Pharmacy at 8:03 pm. The female pharmacist and her male assistant were talking to a customer in front of me. The male assistant made eye contact with me several times while he listened in on the conversation between the pharmacist and other customer. When they finished with her the male assistant closed the window and stated they were closed. Rude and totally unprofessional on both individual’s part. Nothing else was said except we’re closed. Awful customer service.
Kathryn Schulze
The produce manager and female employee who has on sparkly boots were awesome and my cashier were very helpful and provided great customer service, BUT it gets one star because of the bathrooms. There was absolutely no paper towel or toilet …
kellen pruitt
Not happy. This is the first time using Kroger Pick-up. It will probably be my last. Took 45 minutes to get my pick up order. People that just pulled up are getting there orders before me, after I have sat there for at least 30 minutes. Oh …
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Not at Kroger!
This is a public forum and not a direct contact with the store. Give them a call.
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