Bank of the West

Chris Harris

Awful customer service, and I thought B of A was bad. Good thing I keep accounts at other banks so I don't have to use this one very often.

Steven Snowden

ATM machine only works half the time. I couldn’t withdraw money from my account the whole weekend. Tried to verify an old account would not give me any information. Worst customer service I’ve ever had to deal with.

Todd Mason

This Bank is fantastic and the people are friends. I've been with them for 20 years now and they've put up with me through bad times and good. They didn't just dump me when things got hard.

Daniel Martin

The only bank I know of that does not open on Saturdays. Makes it extremely inconvenient for customers to get account issues fixed. Or take care of issues that cannot be taken care of online or mobile app.