Salinas Valley PrimeCare Medical Group

Category: Medical group in Salinas, California

Address: 355 Abbott St STE 100, Salinas, CA 93901, USA

Phone: +18317517070

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: 9AM–12PM

Reviews

Janet Rodriguez

Sep 20, 2022

This doctor's office has gone down hill. If I could I would put a -5 stars. It is ridiculous what trouble you have to go through to even get a call back regarding prescription. My mother was diagnosed with shingles and was in excruciating pain. To the point she was crying. I called in to check status on her prescription I had already asked for a week ago, and little did I know it had been sitting at the Pharmacy for days, while she was in pain, she had also gone a day prior to my phone call today 9/20/2022 and the reception people told her they would put a message into the doctor, but it would probably be until the following day because he was out of the office that day. Well when I called today, one of the pharmacist person told me the doctor was out until the end of the week, I honestly don't wish on anyone the pain she was going through and hope they never get shingles. This is very disappointing all around, even to try to get an appointment is ridiculous. I ended up taking her to the ER because of lack of follow-through. I would recommend 100% to go to the ER! You are better off going to the ER hands down, I could only imagine patients who do not speak the language. This place needs to get new management and get rid off all the people who aren't interested in helping patients, and perhaps new doctors as well. You would think with so much staff everyone would have better response times, and communication I guess "NOT". Please think twice about going to this facility as your primary care!!. Thank you to the staff that was helpful when she was there 2 weeks ago, but I cannot say it was pleasant trying to get support afterwards.

Carl Davis

Aug 2, 2022

Get a personal physician and don't go to these group places. You wait forever and staff isn't very respectful. Professional doctors, but laughable business.

Carlos G

Jun 1, 2022

Horrible customer service and waiting times are ridiculous, in person and by phone. This clinic is there for the money not for patients care. I went in for an abdominal pain (had it for days) . My doctor told me someone would call me to schedule the apt for the lab work... 7 days went by till someone finally called me. By then the pain was gone I decided not to schedule...

Sherri Thompson

May 13, 2022

They are all polite and they have alot of Dr's in their office. They can take care of any needs or concerns you may have. If they can not help, they'll referr you to a specialist.

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Questions & Answers

What time is lab open

Hilda DeBord | Sep 24, 2018
Daena Venegas | Sep 24, 2018

630am to 3pm

how can we change DR ?

Jessica Arciga | May 26, 2022
Sherri Thompson | May 26, 2022

Personally, I'd call the office and say I'd like to switch Dr's. They'll more than likely ask why, but I believe you can.

Do they have walk ins?

Olga Chavez | Sep 23, 2021
Jessica Arciga | May 26, 2022

yes they do but it might take a while to be seen

I've been on hold forever. Does Primecare do Covid testing for travel? Can't get anyone to answer that. Imagine if I had a real issue-insurance billing, prescription etc?

Manuel Bernardo | Sep 23, 2021
Selena Medina | Sep 23, 2021

No testing.

Do we need to get an appointment for lab work ?

helen amoin | Sep 23, 2021
Sonia Cortez | Sep 23, 2021

No you don't I have always just gone without an appoinent and they have always seen me. They open at 6:30 am. I recommend though going earlier if you don't have an appointment

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Can I just show up for blood work

Salvador Guerra | Sep 23, 2021
Alan Villarreal | Sep 23, 2021

Yes, if your doctor has put in an order for blood work. Note that they only draw blood up to 3PM (or something like that), but they do start early, 6/6:30AM. The hours for blood work vary depending on the PrimeCare location.

Did anyone find out if lab is open on Saturday?

Kathi Pierce | Sep 24, 2019
Frances Castro | Sep 23, 2020

Is lab open tomorrow

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Is the lab open Saturdays too

Maria Lepe | Sep 24, 2019
Jane DiGirolamo | Sep 24, 2019

Lab is no longer open on Saturdays. I was just there & asked.

what is fax number

Kevin Obara | Sep 24, 2018
Frank Sanchez | Sep 23, 2021

Hi my name Francisco sanchez I been in natividad hospital for almost 2weeks and they been waiting for Dr. Rupartant for a answer on antibiotics from him for 3 days it's ironic to be sitting here at the hospital when I can be in the comfort of my own home I would appreciate an answer ok

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