Hampton Inn Grand Rapids-South

Ashley Kreger

Love this hotel when I stay in town for the week I always stay here . The staff is is super friendly and the rooms are nice and clean and updated. They have morning breakfast and all the doors from the out side lock at a certain hour so you have to have your key card to get in and out of the building even the main entrance so that makes me feel super safe ! Also there are tons of local businesses around if you need anything ! Great little bagel place on the corner as well !

Tyler Croskey

Mixed feelings about this place. Initially it was horrid. Showed up late at night and the front door was locked so we pressed the intercom system. Ended up waiting almost 10 minutes for someone to open the door. We walk in and the guy at the front doesn’t say anything and I have to do the talking saying “We are here to check in” all he says is “ID”. So I give him my ID and then he just looks at me and hands me my ID back and a key to our room. Doesn’t say anything else. So I said “Is that it?” He then says “Yes” and then walks away. I was going to use my triple AAA discount but figured it would be too much for him to handle and didn’t want to bother him. The hallway on our floor smelled like weed and we heard people yelling outside our room. Can’t manage them but still ruins the experience. Other than that everything was good.

Sarah Styburski

Our first time staying here. It was very nice, located by everything you need and very quite even being right next to the highway. Very friendly afternoon and evening staff, they helped out with everything we needed. The breakfast had lots of selections for everyone. The only complaint was that the pool was very cold but the hot tube was warm and great. The price of the room was good too and we'd definitely stay agaain.

Brian Covey

The room is nice, breakfast is good, staff is friendly. I've been here on business multiple times and it's been great. Had a miscommunication about housekeeping policies during COVID-19, housekeeping is available upon request. I missed it in the Hilton Honors app, but it's clearly there. In my original review I questioned it and the staff reached out to me to apologize (even though it was my error and the policy is posted), clarify the policy, and ask how they could help in the future. They were friendly and professional. Highly recommended.