Address: 1141 Fulton St E, Grand Rapids, MI 49503, USA
Phone: +16164585568
Sunday: Closed
Monday: 10AM–5:30PM
Tuesday: 10AM–5:30PM
Wednesday: 10AM–5:30PM
Thursday: 10AM–5:30PM
Friday: 10AM–5:30PM
Saturday: 12–3PM
Anon Nymous
I was at first a customer, then awhile later an employee. But due to medical complications I became a customer again. This is the best place I have ever worked for excluding the military. They honestly do care about the customers and their own employee's. I have never been dissatisfied with the level of courtesy or service provided by User Easy. I can assure you that as a customer I have some pretty precise demands for my custom system and they have never failed to provide. I would just like to state that there are rare moments when despite the quality of service and diagnostic tech available, there are some hardware flaws that won't be detected. Because they do not occur often enough for the software to detect them during a standard test. This means the software has to know what to look for and rare flaws like that are routinely missed. It's the nature of the technology and as a result, some people are not going to be satisfied with the results. Always check your warranty status and consult the manufacturer first!
Tom Stradinger
They built my desk top, when they were off Buchanan, S.E, I don't remember year, on 3rd monitor been awhile, will be contacting them, Palo name familiar. Been pleased with system, unknown problem escalated, from no internet connection, now …
Tom Walworth
I purchased a new computer and I have been a Best Buy Geek squad customer for a while. They have been losing their ability to work with customers on a personal level and I was looking for a place that offered that feeling. …
Bedavd
Wonderful experience. They were very quick in contacting me and very thorough with their diognostics. I decided not to repair my laptop, and the technician gave me recommendations on more reliable brands to replace it with. If I ever need my computer serviced again, it will absolutely be with them.
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