Wendy's

Booz N Sweets

If I could give this location 0 stars i would. I placed a pick up order on the app, and decided to go inside as the drive thru line was out on the street. Walked up to the register let the cashier know i placed a pick up order on the Wendys app. He looked up the order, rolled his eyes and printed a receipt which he placed on the counter without saying anything to me. So i backed away and started to wait. There were only about 2-3 ppl ahead of me at this time. Still waiting and seeing others come in and place their orders and they begin to wait. A door dash person came in, the cashier printed their receipt and put it next to mine. The ppl in the back started making the door dash order ahead of mine. The door dash order left along with a few other people. While standing there waiting, an elder lady brought her chili back up to the register and said it was cold, one of the girls in the back rolled her eyes, took the chili threw it away and gave the customer a new bowl of chili, to which the customer said this is cold as well. Everyone tried to ignore her, but she then asked for her money back (which i should have done). The manager came up, gave her the money back and someone told her the chili heater wasnt even turned on, so that chili was just sitting there for hours without any heat, gross. More orders coming inside, i heard the cashier say that the order for (my name) was waiting for a long time, and the MANAGER said thats not my problem, theyll just have to keep waiting. Again i should have asked for my money back but im pregnant and was starving so still waited for my food. They got a whole bunch of orders out, cleared out almost the entire dining room before they even started making my order. Finally after about 45 minutes i got my order, we left and come to find out nothing was made correctly and the food was ice cold. Made a complaint on the app, took a couple weeks to even hear back from anyone. Then the manager asks me for my home address to mail coupons to- which i said im not sending my home address and i dont think thats acceptable to even ask for. Then the DM asks for my phone number to discuss lol! I see why this place has a 3star review. Will never be coming back here with management not even taking care of their customers. You guys can keep your coupons, thanks anyway for no action. Btw- we were the only colored ppl in this wendys and one of the last to be served with an order that was placed on their wendys app. Awesome!!

FloozyFoot L

I'm not a fan of the cashiers here sometimes. I understand the job is fast food, but I enjoy positive interactions more than negative ones.

Jasmine Rosano

I go to this wendys alot and I wish I didnt!!! Everytime I order from this location my bacon for my baconator is still raw as in not even cooked!! So I can't even eat my burger also when ppl ask for sauce for there nuggets ur suppose to give them to them. But no instead this location never gives u sauce. I hate plain food so I expect sauce when I ask for it!! Never eating from this location again. I will drive to Manchesters because they never mess up my order

Lunaya P.

Biggest issue is how long the wait has been, I've gone twice recently grabbing food on the way home for my roommate since he knows I go passed here on Saturday evenings and spend over 20 minutes in the drive thru and with dining room having …