Jack in the Box

Hope H

Horribly understaffed, I felt bad for some of those workers. Customer service was severely lacking. The worker taking my order immediately had an attitude. I checked my bag at the window & was missing over half my order. Asked for the rest of my food & was handed some more bags. Then as we started to drive away, I realized was still missing an item. Had to circle back around & go back through the drive thru to get the rest of my order. Drove home & realized all the the buns are burned, no cheese or bacon on my sandwich & had the wrong kind of fries. Will not be returning anytime soon.

Ashton Leonard

Ordered through Uber eats and waited an hour for it to get here (partly on driver). The order was wrong/missing ingredients/missing items, shake wasn’t even mixed you could see the separation in the cream…gross man…got an extra drink than I ordered but doesn’t matter they both taste like flat Coke Zero when that’s not even the drink ordered so OK..forgot my pregnant wife’s fries and sent her an expired looking side salad with no dressing or utensils but hey y’all gave us a stinky slice of cheesecake we didn’t order to make up for it, the sandwiches were also wet messes. I’m not a picky eater and have had Jack in the box plenty through the years but this was just a rushed sloppy mess poor quality control, lost a couple of customers never again y’all are the Applebees of fast food.

unkown user

I’d like to make it clear that my entire rating is based on the following: I went to jack in the box because I was craving bacon cheese curly fries. I got there and was told that they DONT do it any more. That they do it for the tacos, but NOT for the fries. That there is a buttons, they just DONT do it. I’m just dumbfounded. All you do is add cheese and bacon. It’s not like you’re working with raw meat. I’d understand that. But LITERALLY you just put cheese and bacon in it. I hats the whole reason I ever go to jack in the box. I guess I have ti find somewhere else to get my fries at 😭

Jennifer Hardin

I've been to many Jack in the Box restaurants and they are usually pretty fast. Tonight there was one vehicle in front of us and it took 8 minutes. In the world of fast food, that is not fast! At first I thought they were closed because we were waiting for someone to take our order and I actually had to say hello to the speaker several times to get someone. When we finally get to the window, the gentleman would barely talk so I had to ask him several times to repeat what he was saying. It took about 5 minutes for me to get home and when I unwrapped my burger, it was already cold. That, plus the fact that it looked like somebody smashed it. Despite all of this, the food was good as always.