SERVPRO of Media and SERVPRO of Central Delaware County

Your home may be covered by your insurance, depending on your specific policy. We can work with your insurance provider for a “stress free” claims process and confirm what is and is not covered by your current policy.

No, it is important the equipment is running around the clock. The more hours per day the equipment runs – the less days the equipment will be in your property. The equipment is strategically placed to encourage optimal drying. Turning off the equipment will only increase our dry time, and the threat of microbial growth and secondary damage.

The only answer is: It depends on the size and scope of the loss. Completely drying a structure depends on the type of water damage, how long the water dwelled, and the type of building materials involved. Many times, water damage to your home or business takes 2 to 3 days to dry. However, properties exposed to water damage for a long time will take longer to dry, so it is best to start as soon as possible!

Don't leave wet fabrics in place. Hang furs and leather goods. Don't leave books, magazines or other colored items on wet carpet or floors. Don't use your household vacuum to remove water. Don't use television or other household appliances. Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Remove excess water by mopping and blotting. Wipe excess water from wood furniture after removal of lamps and tabletop items. Remove and prop wet upholstery and cushions. Place aluminum foil or wood blocks between furniture legs and wet carpeting. Turn air conditioning on for maximum drying in summer. Remove colored rugs from wet carpeting. Remove art objects to a safe, dry place. Gather loose items from floors.

After any water damage situation, your primary focus should be safety: Is it safe to stay in the house? Electrical and "slip and fall" hazards are some of the most prevalent concerns. Only do activities that are safe for you to perform. Wet materials can be VERY heavy. Be careful!

1) We inspect your property’s water damage, determining the scope of water damage. 2) Water is removed using our powerful pumps/vacuums in the water removal process. 3) After most of the water is removed, we use specialized drying equipment harder to access water. 4) We clean restorable items using specialized cleaning & sanitization techniques. 5) Restoration can be minor, like replacing drywall panels, or major reconstruction.

Every water damage or fire event is a little different, and requires a unique solution - so we will scope out the work and provide you with an estimate.

Water damage restoration is focused on repairing and restoring the water damage caused to a home or property. After the water mitigation process, our trained water damage restoration specialists will focus on reconstructing and rebuilding your home or business.

Estimates are free. We provide estimates for water damage, fire damage, remediation, Covid-19 cleaning, decontamination and other cleaning projects. An on-site inspection may be necessary. Please contact us for more information.

Yes, we accept all insurance claims. Each of our clients who uses an insurance claim is assigned a Project Coordinator to help them process their claim from start to finish.