Comfort Suites Auburn Near I-69

Vickie Adkins

Everything was absolutely amazing from the room to the service we we received and the breakfast was amazing I highly recommend staying at this hotel as we will definitely be back for our next hotel stay

Maddi Forza

my husband and I traveled here from Wisconsin to spend Memorial Day weekend with our family, and now I really wish we would have just slept in the car. the experience would have been better - and CLEANER - than the three days spent here. to start off with, our second night in the hotel room, we flipped the comforter over that we had slept under the night before and found a huge yellow stain. it smelled a little like urine, so I'm 90% sure they hadn't washed the linens before we got to the room. when I went to talk with the front desk, they tried to say we had done it (I'm sorry, I'm not peeing on a blanket for the hope of a comp???) and then finally agreed to give us 15% off for one night. whatever, thats fine, it was gross and it was over with. then we noticed the curtains, which had a dark, rusty colored stain on it. there were cobwebs on the ceiling that I originally didn't care about, but after finding all of this, it became a *thing*. the beds were hard, the motel was noisy, and I was SO happy to check out on Monday morning. fast forward to today, where instead of comping that 15%, they're CHARGING US ANOTHER $200. When my husband called, they couldn't say why and couldn't reverse it. the entire fiasco is so ridiculous, and I have never interacted with a company that didn't know what it was doing as much as this comfort suites. I implore you, go find somewhere else to stay. if you want to see the pictures I took of the stains, I grabbed some as evidence and I'm more than willing to show you. don't stay here. a public restroom is cleaner, and they'll charge you double without telling you why.

Shane Mcdaniel

My stay was ok. I stayed 9 days in this room. House keeping only changes the linens every 3 days. The day after I left I had a 250.00 fee added. When I asked what it was for they said it’s a cleaning fee for smoking in the room. I told them I never smoked in the room. The guy told me I was a lair. And continued to argue with me about it. Told him the next time I was in that town I would come by for a face to face. So user beware this location is hard up for money. Double check your bills. Holliday inn express is brand new just a mile up the road.

Anonymous

The hotel was amazing. We were able to book a block of rooms for a basketball tournament last minute and they let us use a conference room and we're very accommodating to our team and family.