Best Buy

Category: Electronics store

Address: 261 Pond Path, South Setauket, NY 11720, USA

Phone: +16317371632

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Chris Genovese

Apr 1, 2022

Awesome.... This is my favorite best buy there is. They always have what I need when the other locations are out of stock. Help in the computer department is awesome as well. Only one who had my 3080 TI

Tara K

Mar 21, 2022

Ordered an Open Box Dishwasher on 3/17/22 and I have a receipt with delivery for 3/22/22. Since I didn't hear anything, I called to confirm. The woman stated I had no delivery set up, and the next delivery was 3/29. The store doesn't take calls directly so she would leave a message. Down to the store we go. There was a mix up and the dishwasher was traveling between stores. Weird because I took a picture of the dishwasher still on the sale floor. They had my phone # and email address and never contacted me regarding the confusion on their end. The manager we spoke to was not sympathetic or apologetic. We canceled our order and he could care less. No offer of a solution or compensation. We even paid an extra $200 for Customer Service we never received 🤣 We just received a call to confirm a delivery for the canceled order the Manager told us was not being delivered.

Kathy C

Mar 21, 2022

Best Buy does not stand behind the products they sell. I purchased ink for the HP printer, which I purchased at Best Buy. When I installed the ink, my printer indicated the cartridge was defective. So I took my receipt and ink cartridge back to the store. I asked to speak to a manager. The manager, Adam, came over. I explained my problem and that I would like a replacement or a refund. Adam replied, "I am not going to do either. He offered no other resolution. I will never buy any thing at Best Buy again. EBay is more trustworthy.

Jonathan Berry

Mar 6, 2022

Went to Best Buy to get a new phone. Blasting pop music from the front of the store was horrible shopping experience. Made it almost impossible to hear what the salesman had to say or concentrate on what I wanted. I had to correct the sales person several times as he ignored the posted signs and tried to sell me the phone for $250 more than the posted price. He also failed to mention that the phone did not come with a charger, or that the supplied cable was not compatible with my old charger. He also told me they didn't stock the correct cable for my old charger. Not true. However they were out of stock. I got the feeling that these 20 year old sales people really don't give a hoot about their customers. If you go to Best Buy, do your due diligence on the web site before you go, or you will get ripped off.

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Questions & Answers

Do you do repairs on Bose Radios?

Eileen Smith | Feb 4, 2019
Pharaoh Ziada | Feb 5, 2019

If you have a question about Best Buy you would best get answer by calling customer service.

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do you people have nintendo switch

Babar Khanzada | Feb 4, 2018
Jose Calderon | Feb 5, 2018

Yeah dude give them a call ASAP

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Do they sell refurbished phones in the store? no one from the phone will pick up?

Hope Jacobsen | Aug 7, 2021
Leszek Poniatowski | Aug 8, 2021

They have something like open box which is good deal, i don't know about refurbished

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Does best buy buy old tv? Or maybe like a trade in program?

Ricardo portillo | Aug 7, 2021
B ee | Aug 8, 2021

I don't think so. Not that I'm aware.

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Do u have small battery operated CD players??

patricia winslow | Jul 8, 2021
John Carpentiere | Jul 9, 2021

No comment

What are the Covid safety practices like here?

People are asking | Apr 9, 2021
Sasha Freeman (Freeman Coins) | Apr 10, 2021

If you are so worried about your safety why don't you just wrap yourself in cellophane put on 25 masks and hide in your basement until the end of time

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do you repair wristbands on fitbits?

Veronica DiVagno | Apr 9, 2021
Chelsea Hawkins | Apr 10, 2021

I am not sure

do you do camera repairs

mike obrien | Feb 3, 2021
Joseph Benjamin Uy (imazndad) | Feb 4, 2021

Best buy does not really do camera repairs unless you bought the camera from them and had their protection plan. In which case they send it out for repairs or if they can't fix it they just replace it. Again the camera does have to be bought at Best buy with their protection plan.

I ordered a computer and they said I can pick it up today but I want to pick it up tomorrow and I can’t get in touch with the store no one is picking up the phone can I pick it up tomorrow without notifying anyone

Jessica Tietjen | Feb 3, 2021
Andrew Fisher | Feb 4, 2021

I'm pretty sure they will hold your package for 24 hours

do you have the cup that holds the cell phone on the console in the car?

Amalia Messina | Feb 3, 2021
Mike C | Feb 4, 2021

check their website

Can you sell a iPhone to Best Buy

Luis Vazquez | Feb 4, 2020
Bunny Churgel | Feb 5, 2020

Yes, I do believe they buy back devices from big companies. I'm not 100% sure though. If not, you can always sell back to other vendors, as well as online.

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I have been on hold now for 20 minutes. Just trying to schedule an appointment.. What is going on?

Daniel McHugh | Feb 4, 2020
Anonymous (Anonymous) | Feb 5, 2020

It happens to me as well 45min I waited on the phone then drove from ronkonkoma to the store and still no answer went into the store and then hung up with no help because they could not help me with my issue that I had a 😡😡🤬🤬

best dryer to buy?

C Brock | Feb 4, 2020
Nicholas Manzo | Feb 5, 2020

LG

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Do you have any vhs,or vhs +dvd players in your store?

gregory georges | Feb 4, 2020
Pharaoh Ziada | Feb 5, 2020

Yes.

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How can I get in touch by email with Alex in home sales

William John Rostron | Feb 4, 2019
Michael Lennon | Feb 5, 2019

You have to set up Alexa to read and answer your E-mail...ie Gmail-yahoo-outlook. Once she is set up she can read and reply to your E-mail's

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May I walk in or should I make an appointment to have my Acer Aspire E 15 examined?

Joao Claudio Todorov | Feb 4, 2020
Jeffrey Lawrence | Feb 5, 2020

Make an appointment.

Amazon echo Alexia speaker

Susan Cuomo | Feb 4, 2019
jingwah li | Feb 5, 2019

Hello this is Alexia.

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