Shoe Dept. Encore

Category: Shoe store

Address: 480 Mayberry Mall, Mt Airy, NC 27030, USA

Phone: +13367890567

Opening hours

Sunday: 1–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Mr.gaming and more 3399

Sep 8, 2022

Good

James Dollyhigh

Sep 6, 2022

Friendly people and good prices

Eileen Ouellette

Aug 28, 2022

Bought a few pair of shoes, good prices.

Kel Bel

Aug 16, 2022

Love this store!! It has so many choices and great prices.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Aug 24, 2022
Shoe Dept. Encore | Aug 24, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 24, 2022
Shoe Dept. Encore | Aug 24, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 24, 2022
Shoe Dept. Encore | Aug 24, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Can an item purchased online be returned to either a SHOE SHOW MEGA or SHOE DEPT./SHOE DEPT. ENCORE location?

Shoe Dept. Encore | Aug 24, 2022
Eileen Ouellette | Aug 24, 2022

Yes, I have done it.

Do you have size 14 in Brooks

Gary Cobler | Mar 27, 2022
Mary Mayberry | Mar 27, 2022

They don't carry Brooks😞

Does the shoe dept in mount airy sell timberlands

Tabatha Steele (Tabby) | Sep 23, 2020
Michele G | Sep 23, 2020

They had them a year ago when I was there.

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Do y'all have Nike max 270

Melissa Morris | Sep 23, 2020
James Jessup | Sep 23, 2020

I'm pretty sure if not they can special order it for you.

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