UPS Customer Center

Category: Shipping and mailing service

Address: 560 Busha Rd, Carnesville, GA 30521, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4–6PM

Tuesday: 4–6PM

Wednesday: 4–6PM

Thursday: 4–6PM

Friday: 4–6PM

Saturday: Closed

Reviews

ROBERT B

Apr 9, 2022

This place lied and said they delivered my packages on Wednesday at 2pm ... I was there all day and received two out of 3 of them ...and had to pay $7.00 more dollars to have it resent on Monday to a place where I could pick them up ....big companies always trying to rob the little guys thanks ups....

Bernadine Bench

Apr 4, 2022

I dropped off a package at the Franklin Street, Hartwell, GA drop box with two other packages. One was supposed to be placed in a Locker at a Quik Trip gas station more than 45 minutes from me. How do i retrieve my package so that I can return it correctly? I have tried calling the 1-888 and Carnesville number but without a tracking number they won't talk to me. Suggestions? The other two packages have already been returned to Amazon but this one is seemingly lost now due to my error.

Lynette Haley

Mar 25, 2022

My delivery was aces all the way!! Our driver is awesome!!

Larry Clark

Mar 18, 2022

Only open for shipping and pick-up between 4 - and 6 pm. Some one is there all day they should be available to receive and ship all day. still the same, for 2022.

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Questions & Answers

Can I pick up my package today rather than wait for delivery Monday?

Delores Hagan | Sep 9, 2022
UPS Customer Center | Sep 9, 2022

Hello Delores, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS, so we can properly assist you.

I have an order in your facility it has been there since October 29, according to tracking my order and today is November 13, I am only about 17 miles from your office .It should have already been delivered.

Lula Jones | Sep 23, 2021
UPS Customer Center | Sep 23, 2021

Greetings, we apologize for the delay. Private message us your tracking number, address, and phone number. Our team will review the matter in depth for you. — Tom

Does this center package and ship Amazon returns for free like the other UPS stores?

Kayla Wright | Sep 23, 2020
Karen Walker | Sep 23, 2020

Yes

Is there a local number for the Carnesville offuce

Jane Smith | Sep 24, 2019
Jason Butler | Sep 24, 2019

There's not a public number that they give out for customer service. You can call 1-800-PICK-UPS with any general questions. For something more specific, you could probably ask for the center to call you back, but, from experience, it can take a good while for that message to be relayed to the local center from the national 800 number.

Can you drop off a large package at the Ups center in Carnesville?

D M | Sep 24, 2019
jacob | Sep 24, 2019

Yes but the door doesn't open to the customers until 4

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Can u pick up package at this location

Garin Harris | Sep 24, 2018
Garin Harris | Sep 24, 2018

Thanks

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Is there a Dropbox at this location?

Mike Carroll | Sep 24, 2018
Shiela Smith | Sep 24, 2018

No

Dropped a package in a drop box with know postage by mistake . What typlically happens to those packages ?

Cliff Alderman | Sep 24, 2018
Jason Butler | Sep 24, 2018

I'm not sure if you meant to ask this for the US Postal Service (USPS) or not since you said "postage", but UPS policy is generally to return it to you (assuming that you put a return address on the package) if it is from a local address.

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