Baymont by Wyndham Portage Indiana Dunes

Leslie Hughes

I recommend you find another hotel. We found this through Bring Fido. First problem is that the hotel is badly dated and in some disrepair. We also should have known there was a problem when a group was leaving because they said their room was dirty and there were bugs on the bed. We are very careful about bed bugs so checked our bed when we got to the room It was clean, which was probably the best thing about the hotel. This was in June 2022 and the price we booked was nearly $200 and with the pet fee, was over $200. Before we arrived, I got a notice that the price had dropped to just over $100. When we checked in, I asked if we could get the better price. The woman was very nice and said that it was "probably ok" since I asked before checking in but I would need to talk to the morning manager. She said she would leave a message. In the morning, I asked to speak to the manager. Unfortunately, her curt reply was "Oh, I am sorry. Since you made the reservation through a third party, you will have to go through them. So then I contacted Bring Fido who said they would be happy to make the request. I received notice today that the hotel declined to provide any refund for the higher price. Find another hotel.

jennifer

Staff was extremely accommodating, funny, and kind. Rooms are older but very clean. 2nd floor was more soundproof than the 1st in my opinion. We had a family emergency and I stayed there on 2 different occasions over a 2 week period . The staff went above and beyond to help me with anything that I needed. They are also pet friendly . Continental breakfast was very good , don't be late. I will stay here again! It was my home away from home.

Kate Aldridge

it's been a good stay. They keep the place clean. the staff are great. Miriam is extremely trustworthy, she is a very nice and caring lady. Will most definitely be back if we ever need a place to stay or just want to get away. Thank you all so much for the effort you've put in to making this stay enjoyable.

Alan Young

We have really enjoyed our stay. Yes it's not one of the nicest looking. But it isn't bad. They keep the place very clean. Above all the staff is truly remarkable. Miriam is extremely trustworthy, she is a very sweet🧁 and caring lady. I have really appreciated the chance to get to know the staff members that I have encountered. They are real people doing their best to ensure a comfortable stay.