Refresh Technologies

You save money, time, and effort when you outsource your IT to Refresh Technologies. You won’t need to spend on extra software, manpower, and training when you outsource your IT to us.

We deploy an array of security solutions such as intrusion detection, simplified patch management, vulnerability reports, and more.

We provide an array of IT solutions that you can pick and choose depending on what your business needs are. Contact us today to learn more about our services.

Yes, if your Charlotte, Raleigh, or Charleston has an issue that cannot be resolved remotely, we will send on-site support to get your operations back to normal.

Consider outsourcing to a managed services provider if your remaining staff is over capacity, and/or if you’re looking to gain better control over your expenses. IT MSPs are reliable, secure, and have subscription-style services that are just as effective as an in-house IT team for a fraction of the cost.

Managed Service Providers like Refresh Technologies can provide IT services that are as complex or as basic as your organization requires. This is why many small businesses lean on the scalability and reliability of our managed solutions.

We use cybersecurity technologies and regulations to safeguard all types of data from being stolen or destroyed. We'll do our best to handle your existing issues and prepare your organization for future threats.

The cost varies depending on a number of factors. Please reach out to us for the estimated price.

Absolutely. All of our services are delivered remotely at fixed monthly rates, so you won’t need to worry about burning your budget for another full-time IT staff.

To minimize downtime, we troubleshoot and resolve our clients’ issues remotely. Our support specialists are on standby round the clock.

Our Managed IT services include productivity-boosting solutions like cloud-based network monitoring, software updates, help desk support, basic cybersecurity, and more.

Yes we fully support our clients with PCI compliance. Please get in touch with us for more details on this and any other compliance-related topic.

Yes – 90% of our clients are either Medical, Legal or Financial firms. Because of this, our standard Managed Services include security and compliance. Usually IT companies treat security as an afterthought (i.e. anti-virus software and a firewall) but we integrate a lot of security and processes as a part of our main services.

Yes, we do! We have an after-hours, on-call emergency team that not only answers emergency support calls after hours, but also watches alerts for our clients’ servers/infrastructure 24x7.

Yes, we fully support, manage, and have a security toolset for Apple/Macs.

This is very common with Citrix/Remote Desktop. Anyone can install Citrix/Remote Desktop and get it working fairly quickly through initial installation, but without training and knowledge, it is unlikely that they will be able to configure it properly. This leads to things working at the onset, but then problems quickly arise eventually. We have certified engineers who are in charge of these kinds of systems in our client base. We can absolutely help with stabilizing your Citrix/Remote Desktop environments and get the stress of constant issues behind you.

We host and support Cloud Servers and Applications in both our own state-of-the-art Data Center/Cloud as well as all of the major cloud vendors like Amazon and Microsoft Azure.

Contrary to the old belief that IT outsourcing was only for large enterprises, many modern SMBs are working with a third-party technology services provider to boost productivity and save money. This is because instead of hiring in-house tech talent, you can pay a low monthly fee to have every aspect of your business IT professionally managed by a team of IT experts and enjoy huge cost savings.

No problem! We work with a lot of clients who simply don’t have the time to keep up with all the new technology trends and trust us to keep their business IT up to date and running smoothly. Depending on your needs, we can manage your technology, ensure you stay compliant to changing industry regulations, deploy next-gen cybersecurity solutions, and more.

Our Managed IT services combine essential IT solutions and services like cybersecurity, infrastructure maintenance, network monitoring, helpdesk support, software updates, and more into a cost-effective monthly plan. We also tailor our service bundles to meet the specific needs of each client.