Rainbow Shops

Coco LoveHeels

Ghetto!!!! My first and LAST time shopping here. Even the cheapest stores allows returns on merchandise. Why have a tag indicating you can return something if you can't. No signs displayed that bodysuits are final sale, that in itself would have changed my mind on shopping here in the first place. Customer service to file a complaint is a joke as well. So save yourself time & money from this place. I would rather spend a few extra dollars somewhere else and be at ease of being allowed to return something that's to big & faulty

N P (Nay)

Worst service & you can’t try anything so I have to keep coming back to return such a hassle

Thea J

Since the Pandemic began, the dressing rooms were no longer accessible and it seems they never will be again. The sizing of the clothes vary and it has become a hassle to purchase clothes, go home to try them on, and then HAVE to return the clothes in 7 days to get a full refund in the same form of payment. If you wait any longer, it's store credit. I've never had an issue with the associates in the store, but I take issue with the extreme inconvenience of guessing what size you are in store. Had I had access to try the clothes on, I would know my size and walk away with a sale with no intent of returning. There are larger stores who still have "Vid" safety measures in place, but allow you to try on. I think corporate should rethink their business model if keeping the dressing rooms closed is store wide policy. Unfortunately, you've lost a long time customer and from other reviews I've read on numerous sites, other people are beginning to follow suit. Edit: While I appreciate your response, the issue here is the sizing. Ordering online will not help either when the sizing varies as widely as it does. To have to order a minimum of $75 worth of clothes isn't convenient either. The dressing rooms made it easier to figure out what fit and to be satisfied with the purchase rather than having to spend a lot of money just to return it all the next day. I haven't had any success with Rainbow since they closed their dressing rooms 2 years ago and it makes people not want to "guess" what fits anymore. It's simply "inconvenient."

Cooking With Soul

I went in today looking for an outfit workers are rude and not highly productive or helpful asked for a shoe in display and was told that it should be in the back ( perfect description right lol) but then when another employee was asked she said it's an old shoe and they didn't know where the other one is so I don't know if they really couldn't find it or they just didn't feel like looking for it if they can't find it and it's old they need to take it off display on top of that I felt rushed to shop I found my outfit but didn't purchase anything else this was my first time in this one and I won't be going back I'll stick to the one in Cherrydale