Fairfield Inn & Suites by Marriott Lincoln Southeast

Andrew

Low class lobby atmosphere, with music playing loudly. I’m a Titanium member, and I booked 2 rooms. I asked for connecting rooms when I booked (via live chat - they responded and said “thanks for letting us know”). At check in, we found out they put us on two separate FLOORS, however they said had rooms available on the same floor (but not connecting) if we wanted to switch them. So they obviously completely disregarded my request for connecting rooms. We canceled our stay at check in, and left. I didn’t want to spend another 10 seconds in that obnoxious lobby. Just like walking into a grocery store. They were way understaffed for the hour that we showed up, as well. A line in the lobby, phone ringing, and one girl tending the desk. She was great, kind and patient, but they should be giving her some backup at 5PM.

Caoilinn

My boyfriend and I booked 2 rooms at once and asked via chat for them to be connecting rooms, right after booking. They responded simply with “Thanks for letting us know,” and when we showed up at the hotel they had our rooms on 2 completely different floors. Additionally, they were playing music in the entryway and lobby. I’m walking into a hotel, not a Walmart.

Shannon Scott Wechsler

This room was really clean day one. This hotel does not provide cleaning service past day one. When you run out of toilet paper you need to go downstairs and ask for more. The sign in the bathroom says to put the wet towels on the floor so they can be serviced but they are not picked up. When I asked about that at the front desk the lady told me to put them in the hallway I found that to be gross but I did and they were picked up. But you have to ask the front desk for more towels. Seeing everyone's towels in the hallway floor takes away from the vacation experience. I am ready to go to Walmart and purchase my own cleaning supplies to clean the surfaces of this hotel room. We are on day three and this room has not been cleaned. I am traveling with my teenage son.

Travis Huizenga

Overall solid experience. Pool was a bit small, but it was clean and warm and the kids had fun and the price was right. We were going through North of town but the rate drew us south and to be honest it only added 15 min to our drive in the morning. Breakfast was your standard hotel fare but at least they had one compared to most that still claim they don't because of covid.