University Roadhouse

Jennifer Johnson

I had the Mediterranean salad with lemon poppy dressing yum! My date had the Salmon salad he enjoyed it. We also tried the Asian chicken mmm mmm...!! For desert we had the cookie ice cream (can't remember the name) it was phenomenal as well. Everything was delicious and our salads were the half orders; we were stuffed!!! We sat outside upstairs and it was a perfect day! The service was great, we really enjoyed this place 😀 😊

Ken Hudok

Terrible dinner quality and not a good experience this evening. My primary complaint with the experience was how the management chose to address my feedback. My wife ordered the rib special with a side of Mac-n-cheese. The ribs unfortunately were severely over cooked. You know that feeling that you get when over cooked pork turns grainy and it’s like chewing saw dust? Extra BBQ sauce couldn’t even save them. The Mac-n-cheese side dish however was quite tasty. The waitress was really great, took the feedback to the manager. Her message back to us was “ the manager said that since the ribs were a special, there is nothing that they will do”. Who ever heard of such a thing? I imagine that if they had come out raw, would this have been an acceptable response? The worst part is, the manager he/she/they/them,… didn’t even consider coming out to talk to me. Apparently, Absolutely 0 interest in customer service quality. My meal was even sub par. I always get the Seared Ahi Tuna, (I know, tuna in MI?) but for the past several years it’s been surprising good. Today it was what one would expect a MI restaurant would provide someone who doesn’t know what a quality preparation should be. But I didn’t mention it, to the server, as it’s shame on me. I know and am aware that we are coming out of a pandemic. Restaurants are working to get healthy again, financially and service wise. I always give grace and support to local establishments. However when a place is managed is a way that finds my experience as acceptable, I draw the line. Honestly, it will be a long while before I return, if ever. I will miss the best chicken tenders in town, but running the place in this manner and seeing such a big hit to the quality, is disappointing. Avoid until they address their management issues and start to pay attention to customer service, and quality.

Ascendant Warface

The food here is amazing, if you are able to go here during happy hours, the prices are very reasonable. The atmosphere is very nice, staff is friendly and the food comes out quick for being short staffed. As a result of the shortage of staff, it can get very busy here and you'll be waiting to get a seat. Definitely would come back.

Kelly Yagiela

I was very impressed by University Roadhouse's menu selection and friendly, accommodating staff. The food was delicious and honestly perfect for any occasion, also very reasonably priced. As a vegetarian, it felt great to have multiple …