Best Western Plus Heritage Inn Rancho Cucamonga/Ontario

Category: Hotel in Rancho Cucamonga, California

Address: 8179 Spruce Ave, Rancho Cucamonga, CA 91730, USA

Phone: +19094661111

Reviews

Danielle Chapman

Sep 17, 2022

Hotel staff was very helpful except for last night when key cards didn't work. When my husband tried explaining we'd been given an extra card to access pool/hot tub area the night before the guy behind desk deactivated the 3 original w/explanation we had too many cards. Three guests & 1 card. Put a real damper on an otherwise great stay

Roberto Vieyra

Sep 14, 2022

Great place to stay Great service

Brooke Dunn

Sep 13, 2022

Do not go here, it is a health safety violation and needs to be fumigated. There were cockroaches in my room and when I went downstairs to complain, several other people had the same issue. I took videos of it to show the front desk. To add to that my mini fridge had other people food left in it and the front desk sales women was extremely rude and provided no solutions to any issues. She was condescending towards me at check in before I even made it to my room to discover it had roaches. For a place that charges over $100 a night the customer service and quality of the room was in the trash can.

TimTim Funchess

Aug 21, 2022

LOVE this place. Everyone is friendly and the level of service is beyond our wildest dreams 💚.

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Questions & Answers

Is there a smoking area out side this hotel

Kathy Dossat | Sep 23, 2018
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario | Sep 23, 2018

Thank you for your inquiry. Yes there is a smoking area at the back of the hotel.

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Are you a pet friendly hotel?

sherri arterburn | Sep 22, 2021
James Anderson | Sep 22, 2021

No pets, but is a nice hotel to stay at.

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Are small dogs allowed

Lucyn Yozgatlian | Sep 23, 2019
Betty Thats who | Sep 22, 2020

No pets allowed at this facility. Sorry only liscened service animals and they have to be vested ALL times your service animal is with the person with the disability. Prepare to show your paperwork at check in. And emotional support animals are NOT service Animals.

What are the differences between a Deluxe two Queen and a Large (suite) two Queen room?

Joann Mills | Sep 23, 2018
Miriam Perez | Sep 23, 2018

Deluxe is a bigger room...but with Queen beds

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