Verizon

Melinda Rutherford

Bob helped us so much. We went into the store because we had made the worse mistake by switching to At&t. We had been with Verizon for 14 plus years. But att told us they could save us money. Well they lied and after 5 months we switched back to Verizon. Where att would not helped Bob with Verizon did. Everyone there was helpful. Att locked our phones after they said they didn't. Went to att and they were so unhelpful, we need them to call customer service and they refused to even offer help. Went back into Verizon and Bob and the manager and one of the other staff members helped us immediately. Needless to say Bob went above and beyond to stay and help us. We walked out with an active phone. I recommend this Verizon store and speaking to Bob or anyone there. They are there to help you as much as they can.

Wayne Osenkarski

Every option is a scheme to get more money and I was told I have to pay about activate $200 to get a phone that is supposed to be free. Verizon is getting horrible

Doug Derrington

This is the 3rd time I have arrived between 10 and 30 min of closing for an accessory, plan overview, or question about my new phone...to only be turned away because they have closed. If you are closed 20 min before (that would be todays visit) the store hours suggest (5pm). How about actually changing the store hours before someone takes the drive to YOUR business. Everyone take note of this as well as the employees that work here with this work ethic. Does Verizon know they do this? If not, Hope they are paying attention.. Edit: Also to clarify this, it appeared that no other customers were inside. I would have at least understood it if that would have been the case. To Owner: Thanks for your response. I do work up the road which get me out of work between 4-430, in which is the late time hang ups I've had there. I'll update the review for future experience.

Angel Lugo

The worst service ever sold me a lemon and staff are very rude. I purchased a phone a month ago within a week my sim card wasn't working 3 weeks later my Camara and flash light don't work 700.00 dollar phone can't even take a photo. Went back to exchange they told me I passed my 30 days so now Im stuck with a phone that don't work. Manager was not help at all T mobile is way better quality phones and the bill is half of what I pay at Verizen anyway. I'm happy to go back with TMobile way better customer service and phone service. And I finally got a phone that works 100%. Don't go to that store it's a scam they just want there commission I would give them a rating of 0 if I could save your money go to TMobile.