Address: 2301 Nott St E, Niskayuna, NY 12309, USA
Phone: +15183470526
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–6PM
Friday: 8:30AM–6PM
Saturday: 9AM–1PM
Gail Gillett
visited here 6 times to obtain a service.Left my number on Wednesday for a call back with assistant manager . Didn't happen . Went in today , excuse of We've been busy.
Kaab Ibar
I have enjoyed my experiences at this branch so far. Sometimes waits are long and sometimes im in and out. The staff has been friendly and very helpful. Every time I had an issue, they took care of it quickly and prefessionaly. This neighborhood bank is a great place to start if you are setting up an account. I can't really ask for much more. None of this is financial advice.
Mark C
This was the most disorganized and frustrating account opening process I've ever experienced. We scheduled an appointment with an account manager, she had no clue what the details of the accounts were and kept having to ask an associate. Still have fees coming out that she insisted weren't associated with the account. After visiting another branch they were very confused as to why and what took place initially.
Amanda M
I called twice (a week apart) to make an appointment to open a business account. The first time, I was told someone would call me back. No one ever did. The second time, I was transferred to the manager, Stacy, and she was rude, abrupt and even a bit argumentative. She came across condescending. I explained what type of business we were and went over the documents with her. Even explained that a lawyer did all of the paperwork (which means we should have it all). She kept referring to a document that I have no clue about and when I asked her to describe the document it sounded like an Article of Organization. She kept insisting that that was not it... for all I know it could be, just the name is different. Instead of offering for me to go in and her to take a look at it, she couldn't wait to get rid of me. That same morning, I went to the Bank across the street and open an account, no questions asked. Apparently, I had all the required docs. DO NOT RECOMMEND.
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Only for driving through!
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