Precisioncamera

karen subritzky

Website said it was open 9am to 5pm. Drove almost 2 hours to go there. Closed with sign on door saying call this number. Called the number, friendly person said yes it's closed most of the time. She said she would see if anyone was there that could help us, put us on hold, came back 10 minutes later saying no sorry can't help. We left, very dissatisfied and disappointed.

Justin Aubuchon

Sent my 24-70 Sony GM in for repair under warranty - came back working great! They had to order a part so there was a little delay but they emailed to let me know. Not sure what all the negative reviews are about - people like to complain too much lol

BroCat

5 stars to Barbara for how polite, kind, and helpful she was. Her communication skills truly made the repair process so much better. Mahalo for your help Barbara & PCR team.

Thomas D

I sent in a camera with a broken lense as this is the only authorized service center for Ricoh. With months delay and little to no follow up, I finally got an invoice with no description for over $800. When you combined only being offered a replacement unit for almost $200 over the price available from the manufacturer and their complete lack of response or details, I must strongly caution anyone who has to use this company. Once they tell you your camera is not repairable, check to see if a direct replacement will be cheaper than the replacement they are trying to sell you. And if you use your camera for business, better buy a new one as you may not hear anything for months.