Swimming Pool & Spa Design

Category: Swimming pool contractor

Address: 87 Enterprise Rd, Hyannis, MA 02601, USA

Phone: +15087752433

Opening hours

Sunday: 11AM–4PM

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–4PM

Reviews

Edward Sievers

Jul 17, 2022

This place is an absolute joke. Bought a hot tub, it stoped working. Told me it needed a new control board. Waited all summer for it to come. Finally arrived then they say it’s not the board it’s a pump. So 4 months to get that fixed. Had cleaning service through them, guy and his girlfriend would show up drunk and fighting to clean the hot tub. Called again for warranty service 6 months again to get a repair. Called this summer to repair lighting damage. 3 months of calls and being assured they’d fix it. No one ever came. Called another guy. Got the part and fixed it in a week. This place is absolutely useless. They always say we have a new service manager we’re fixing things. 7 years later sane old story. Don’t do business here. Steve sucks !!!!!!!!!!!!!!!!!!!!!!!!!!!!’nn

Airelle Carol

Jun 16, 2022

Not professional at all, and most definitely at scam.

Dan Creedon

May 25, 2022

Don't support this store. I tried to return an unopened $40 32 ounce bottle of water clarifier that I did not use because the water cleared after shocking and was told that "state law" prohibited return of pool chemicals. No one informed me that there were no returns, I did not see any notice posted in the store and I found no MA law prohibiting returns of unused, unopened pool chemicals. I asked for a reference to the asserted law and the store clerk responded with "well it's store policy". It's actually a violation of state law to refuse returns without posting the store's policy of no returns. Weak. Find another supplier with more integrity.

Girl's Got Game

May 2, 2022

They don't care about you once the pool is installed. Horrible customer service with no response to calls or emails. They say they will call by a certain time the next day....but they don't. I'm still waiting...

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Questions & Answers

do you install small kidney types?

bob balaygeron | Sep 23, 2019
Swimming Pool & Spa Design | Sep 22, 2021

yes

Read More

Do you do Jacuzzi tub repairs-- pump not working

Marilyn Miller | Sep 23, 2018
joseph senna | Sep 23, 2018

Yes I can

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