Bank of America ATM (Drive-thru)

Edwardo Martinez

I had the first appointment at 9:00am so I was there 10 minutes before, so I waited until they opened up. So when they opened the doors I walked in and take a seat and wait, so after about 5 minutes another person walked in, the lady who checks the person who is first or if you have appointment came to ask who was first so I said me and I have an appointment at 9:00am so the other person said (I have an appointment at 9) so she walked in to the office and decided to take the other person first even when she knew I was there before they opened. But the worst thing was when she saw me get up and walked out she comes to me and said you would be next! What we can help you with? I'm like (really) I been there a couple of times and I see the same lady doing the same thing with other people Really disappointed.

Justin Poulin

manager named Tom or Thomas took my check said cannot be cashed now my boss is special needs so the signature was off come to find out after all the end but not by much and was nothing but rude to me look at me like I'm a criminal would not …Hi, Justin. We're disappointed to hear that your experience with Tom wasn't at the level you expected. We'd like to learn more about what happened. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica . ^alma

June F

I once have this bank a 5 star rating but now I wish I didn't have to go there at all. Ever since covid it has been terrible. One teller and lines out the door. At least the Groton branch has two tellers and the line moves quickly.Hi June. Thanks for the feedback. Bank of America would like the opportunity to help with your concern. We would like to connect with you one-on-one to learn more. Please reach out to our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^susan

hussein altareb

9 people in the line and 5 workers that sitting down with only one person getting the customers!