Raymour & Flanigan Furniture and Mattress Store

Category: Furniture store

Address: 917 Hartford Turnpike, Waterford, CT 06385, USA

Phone: +18604373684

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Sandra GoodeFerguson

Sep 22, 2022

I walked into the store and found exactly what i had in mind.Great customer service from Lisa.

Liz MacDougall

Sep 20, 2022

Had a great experience with Kyla as my helper

Caterina Todisco

Sep 19, 2022

Paul Jensen the sales rep was fantastic! Extremely helpful! I received great service. Thank you!

Lisa Wilson

Sep 18, 2022

So far pretty good experience. The sales rep wasn’t aware of the options for the sofas I had selected, so was confused when I told her another store location had advised me of all the various options. Took a loooong time for approval of financing step and eventually left telling them to call me if there was a problem. Like most furniture stores, lead time is about 4 months so we will see…

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Questions & Answers

Does Raymour and Flanigan take mattresses when they deliver a new bed?

Cindy Barone | Jan 25, 2022
Deborah Hubbard | Jan 25, 2022

They took my old mattress and box spring but not the little metal frame. Not sure if there is a minimum purchase amount to qualify for removal. I spent a bit over $1,000.

What are the Covid safety practices like here?

Anonymous | Sep 22, 2022
Jo Ann Smith | Sep 22, 2021

Yes

How are area rugs delivered?

Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020

Rugs can be shipped anywhere in the continental USA free of charge. They're shipped UPS directly from the manufacturer. Deliveries are typically received within three weeks, but some could take up to six weeks.

How are Home Decor and Online-Only products delivered?

Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020

Home decor items, which include table lamps, wall art and decor, florals, throw pillows, and all product labeled online only can be shipped anywhere in the continental USA free of charge. They're generally shipped FedEx within two business days and should arrive within 5-10 days.

Will your delivery team move my old furniture?

Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020

Our Raymour & Flanigan delivery team will not move your existing furniture. For a timely and safe delivery, please make sure your room is ready.

Who delivers my new furniture to my home?

Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020

For delivery within our guaranteed 3-Day or Less Delivery Zone & Extended-Local Delivery Area your furniture will be delivered by a Raymour & Flanigan Delivery Team. First, they'll open and inspect your items prior to delivery to make sure they meet our high quality standards. Then, they'll set up and assemble your furniture in your room of choice.

Do you deliver to my area?

Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020

Our Guaranteed 3-Day or Less Delivery is available in Connecticut, New Jersey, New York, Rhode Island and most zip codes in Delaware, Massachusetts and Pennsylvania. Parts of Maryland, New Hampshire and Vermont also may fall within our Guaranteed 3-Day or less zone. Our extended local delivery area includes Washington DC and many zip codes in Maine, Maryland, New Hampshire and Vermont

Can you remove my old furniture?

Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020
Raymour & Flanigan Furniture and Mattress Store | Sep 22, 2020

We will only remove your old mattress and box spring with the purchase of a new mattress and box spring set. For other furniture removal, we suggest contacting a local charity or rescue mission. Raymour & Flanigan delivery professionals reserve the right to refuse any old bedding deemed unsanitary.

do you deliver and remove the existing bed and is there a charge?

carol giuliano | Sep 23, 2018
Kelly Toce | Sep 23, 2018

We do deliver. Mattresses over 500 is free delivery. Orders on furniture is 100 on orders over 750. We do not remove old furniture, but the restore, habitat for humanity takes gently used furniture.

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