Jimmy John's

Robert Bolar

OK I stopped here twice on the way to California and on the way back on the way back I’ve got to tell you that I was just frustrated that the person that was helping me decided that he needed to print and have me sign my receipt now I have never had to do this and I’ve ordered probably 100 sandwiches this year in different locations. But this particular employee wanted me to leave him a tip so I asked him why do I need to sign I always use Apple Pay and just tap and he told me well it helps for tips. I looked right at him and I said do you want me to leave you a tip? So I left him a dollar tip but let me just say this I feel like if you’re taking an order you don’t deserve a tip if you are serving me bringing me food and helping me have an enjoyable dining experience you deserve a tip but for taking an order you don’t deserve a tip and I really don’t appreciate that this individual would print a copy so that I could sign it and he was requesting a tip that’s tacky it’s just not the way you do it and it’s the first time that it’s happened to me over a number of locations and trips and sandwiches across the country at this chain. I would strongly encourage the franchise owner to put an end to this behavior quickly.

Heather Reich

I placed my order online at 12:26. My order went out for delivery a FAST (note my sarcasm) 40 minutes later. My location is 0.5 miles away from Jimmy Johns... it took another 15 minutes to get to me... So, here i am, 56 minutes later finally with my lunch. Wow... never doing this again!!

B D

Ordered a sandwich, they gave it to me with one of the meats missing. Was supposed to check the door apparently, that’s where they posted that it’s not available. Never mind that telling me at the register is 100% the right way to convey that information, but there was no sign on the door. In their defense, they did offer to make me another but that’s wasteful so I declined. As I’m eating, I overhear the workers say that did indeed have the missing ingredient, it was just in the back. So not only casual liars, but lazy casual liars. Do better fellas.

Nick P.

Less than average sub sandwich shop. Had them delivered to work. I'd much rather have port of subs or ike's just up the street. JJs always seems to be lack luster for what they serve and charge.