5th Avenue Animal Hospital Inc

ACE pain in the butt

They are an awesome staff friendly I have been taking my boy ace 4 yrs and he is doing fantastic health and would not take him anywhere else🐺

Jen Sullivan

We've been going to this vet office since we moved to Lebanon in 2011. We were always happy with the place, but lately it has changed. The last couple times I called, they were really rude to me. The first time was when my oldest cat needed to see a vet ASAP. I was told they couldn't fit him in, so we had to take him to an emergency vet in Lancaster (which was actually cheaper). The woman also accused me of not giving him his Laxatone because I hadn't bought it from them recently--we started with enough to last a year, so I still had some. Plus it's available elsewhere without a prescription. The second time was when I called to ask for help with abandoned kittens my neighbor found. A friend told me the vet office where he used to work kept a list of local rescues, so I called 5th Avenue to ask. I was rudely told to call the Humane Society, which was closed that day. I've also had to wait around 15 minutes to checkout because everyone was in the back chatting. I could hear them--it was not work related. I like a couple of the vets here, especially the man (unfortunately I don't know his name) who calls my oldest cat "sir," but a lot of the staff are just terrible. The cost of an office visit has increased drastically over the past few years. It's now $70 for an office visit, plus the cost of any tests or medication. I'd be okay with paying more if I felt they actually cared about my pets. I took in a stray who had ear mites and spent a lot of money on solutions that didn't work. Not once did they clean her ears and treat her there. They just sent us home with medication that did nothing. They also will not help you in an emergency during business hours, even if you've been with them a long time. They once seemed to be in it for the animals. Not anymore. We will be finding a new vet before my pets need their vaccinations again.

Mr. Good

I have always had good experiences here. I hope it continues. I do agree they charge more than some. However, they are helpful and caring!

Ed Monta

Enter at your own risk...Took my dog in for allergies. Other than the allergies he was fine. He was prescribed two medications at the price of $$$$ very expensive. Plus the visit and examination. Another $$$$ very expensive. He started to vomit and had diarrhea after giving the medication and was told that it might have been the stress of the car ride home. My dog rides in my car all the time. Never had a problem. Had to go back and change one of his meds. Another $$$$ very expensive In total I paid $$$$$$$$ very expensive. My dog is still sick, two days now with vomiting and diarrhea. Plus the allergies.