USCIS Application Support Center (ASC)

Category: Government office

Address: 4121 Southpoint Blvd, Jacksonville, FL 32216, USA

Phone: +18003755283

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

Cerveruz Cerveruz

Aug 25, 2022

Excellent service from everyone from security to those who take your fingerprints, they must wear their mask without it they will not let them in...

Debbie Isoldi

Aug 24, 2022

Professional and courteous at what they do, Covid 19 mask requirements in full gear. Must have one, and with appointment. No mask, NO ENTRY!

Daniele Giovannucci

Aug 17, 2022

Why not 5 stars? People staffing the office are great. They are diligent about their Jobs and purpose. And care about their work. I also found them to be respectful and reasonably prompt when I am there. However, I certainly cannot say the same for USCIS Department in general. What a dystopian nightmare. After well more than a year after filing my application with legal help, I cannot. get an appointment or even a straight answer to my brief, yet detailed emails and a registered postal letter asking why. For example, my appointment was scheduled and then cancelled with zero follow-up or rescheduling or further notice. Several emails over 4 months have failed to get any clarity whatsoever. I write every 4-6 weeks and after a month or so, all I got back is a form letter. Even though I am registered online it makes no difference. I checked with this office and with an attorney, so I know that I have done everything correctly and yet cannot get a simple human answer after more than a year since submitting my application. Really frustrating when our government just does not function!

Eugene Osae Appenteng

Aug 16, 2022

Courteous staff, swift and excellent service!

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Questions & Answers

How can I get an appointment

Nina Grothe | Sep 23, 2018
jhon charles | Jun 24, 2022

How can get A Appoinnt

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How do I get an appoinnent

Orietta Broom | Sep 23, 2018
Cheth khim | Sep 23, 2019

how can i get an appointment

Hi there, I have an appointment and I have an infant attending with me. Can I bring my child to the appointment along with my stroller?

Califa G | Sep 23, 2019
Claudia Estrada | Sep 23, 2019

Yes as long as he or she is not screaming and crying if they are quiet it's ok just make sure they are entertained it's ok I took mine and oh boy he was all over the place and screaming but the lady was nice and understanding;)

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Why are they sending me to miami if I live in Jacksonville and we have a center?

FLORINDA MEOLA | Sep 22, 2021
Angie’s Flavors | Sep 22, 2021

Same problem

When you file for someone how long are you responsible for them

Desmond Daley | Sep 23, 2019
Karina Marshall | Sep 23, 2019

10 years

i know the office is closed on saturday, how come i have received an appointment letter for my inerview on saturday?

A Google User | Sep 23, 2018
Dave Dean | Sep 23, 2018

Sometimes the office has special ceremonies on the weekend.

Husband needs replacement of his naturalization certificate

Juanita Angel | Sep 23, 2018
coricia campbell | Sep 23, 2018

you have to file form n-565 for a replacement document. uscis.gov is where you can get the form. there is a 400$ filing fee but you can file form 912 for a waiver due to financial hardship.

do i need to get an appointment or can i just do walk in?

John Mangalindan | Sep 23, 2018
Sabirah Ahmad | Sep 23, 2018

Appointment is a must

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How can I talk with immigration officer regarding my case ?

Binal patel | Sep 8, 2022
Ndemazie Bechem | Sep 8, 2022

Call the customer service number and navigate the instructions to get to a representative. I advise you call as early as possible (between 7am to 8am ET)

Hi , My naturalization oath ceremony is on 2nd September 2022 in Jacksonville . Can Spouses attend the ceremony

Somia Bhattacharya_Krazit | Sep 1, 2022
Ndemazie Bechem | Sep 1, 2022

Sure, however they might not be allowed into the premises as the main hall is small and mainly for the oath takers. So spouse n family will wait outside for further pictures. If you view it like not being a significant thing, then no need to bring them.

This here is an original migration center?? Or an immigration law office?? I need to know which is the original uscis immigration office I need to talk to an immigration office

Marialy Perez | Aug 23, 2022
Ignacio Gamez | Aug 23, 2022

It is the government immigration center. It is not a law office

How to gey an appointment

Ramona Williams | May 25, 2022
James Nyaberi | May 25, 2022

You will get a notice for an appointment in your mailbox if you already have a pending case with USCIS.

Can spouses attend the naturalization oath ceremony?

C C | May 25, 2022
Luis Ayala | May 25, 2022

Spouses must atend .!!!

ONCE YOU GOT YOUR FIRST GREEN CARD, CAN YOU TRAVEL OVERSEAS OR YOU HAVE TO WAIT CERTAIN TIME ?

khalednawal alattar | Sep 22, 2021
Novy W | Sep 22, 2021

Should be able to travel right away. Just make sure you keep it and your passport with you to reenter

how do i make an appointment?

Sandra Ruiz | Sep 22, 2021
Mo Fo | Sep 22, 2021

you have to call USCIS, customer service line and tell them you need an InfoPass Appointment. They will take your request and then you will get a call back from an immigration officer within 20 days, who will then schedule you an appointment. Unfortunately the process is not so easy anymore .

To make a apoyment?

WHL Landscaping & More | Sep 22, 2021
Janice Naatz-Delgado | Sep 22, 2021

Yes

how can i get an appointment

Melissa Gutierrez (Melissa Gutierrez) | Sep 22, 2021
Laurag123 Laurag123 | Sep 22, 2021

I think you have to call the Office for questions that you need

USCIS made my appointment in Miami when I live in Jacksonville. I have the notice. Am I able to come to the office and take my biometrics here in Jacksonville?

Angie’s Flavors | Sep 22, 2021
Rennay Pennant | Sep 22, 2021

If the address on the notice says in Miami I would take it there. An if it says in Jacksonville that's where u must go.ok

I’m trying to submit the forms I-131, I -485, I-765 but I don’t know how to do that online, could you please help me?

nathalie jilot | Sep 22, 2021
Aleli Goodwine | Sep 22, 2021

Ypu can mail it, but the quickest way is to create an online account and submit. Mailimg address will depend on the how you are filing for adjustment. Family, employment.

How I can make in appointment

Michel Denis | Sep 22, 2021
Douglas Shannon | Sep 22, 2021

You can not make an appointment. They will send you a notice when you are to show up.

how do I know my renewal is processing

serakalem desta | Sep 22, 2021
Douglas Shannon | Sep 22, 2021

Go online and check at USCIS

I lost my biometric appointment because I never received a letter from the USCl. What can I do in this case?

elsa tejada | Sep 22, 2021
Andreas Enqvist | Sep 22, 2021

From USCIS: We understand that the COVID-19 pandemic may make it difficult for some people to reply on time to requests or notices from USCIS. While we will continue to act on replies filed on time, we are allowing certain measures regarding certain late replies received in response to USCIS requests, notices, or decisions. If you have received a request or notice from us with an issue date from March 1, 2020, to Jan. 1, 2021, and you fail to reply on time, we will consider a reply received within 60 days after the response due date listed in the request or notice before we act on your case. If you would like to submit a response after the deadline date on the request or notice, and the response period in your account has closed, use the “unsolicited evidence” option under the case Evidence tab in your online account. For details, visit the official announcement for more information.

How can I make an appointment ?

Linda Samaan | Sep 22, 2020
michelle Fanger | Sep 22, 2020

Hello I can schedule a zoom appointment. What is your contact number?

Hi my appointment is march 25 for fingerprint your office still open ???

Anum sherazi | Sep 22, 2020
Aleli Goodwine | Sep 22, 2020

Office is closed to the public until April 1st. You will be required to schedule a new appointment.

What other documents do I need when Appling for a renewal of my Green Card

Sheila Graham | Sep 22, 2020
Aleli Goodwine | Sep 22, 2020

File an I90 and include a copy of your green card and identity. I recommend you read the instructions.

How much does an appointment cost?

Darby Safanda | Sep 22, 2020
Eliran Nider | Sep 22, 2020

I think the cost included and depends on what are you applying for, or your request. (Not per an appointment)

I need appointment for british visitor visa. can I book an appoint ment?

Suresh Patel | Sep 22, 2020
Carina Theodore | Sep 22, 2020

I will recommend you to check online all the requirement to have a British visitor visa before to book any appointment. You might need to fill an application first. Hope that helps.

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I'm trying to change my address, what's the website address. I try clicking the link above. It won't work.

marco baker | Sep 22, 2020
Carina Theodore | Sep 22, 2020

I think if you need to make any modification, you might go to your application account an change the address...

When is going to be next naturalization ceremony?

khaled alsumran | Sep 22, 2020
Carina Theodore | Sep 22, 2020

I really do not have this informational

Can u get help to apply for a work permit here?

yazmeen Ali Warren | Sep 22, 2020
Eliran Nider | Sep 22, 2020

Yes, check online and mail the application request - I think they'll schedule an appointment if needed

How do I get help finding old records

Roswitha Phillips | Sep 22, 2020
Carina Theodore | Sep 22, 2020

Old records of you application?? Last time I went back to my statut and all my info was there.

i like to invite to my mom from another country what kind form did can i fell out?

Bethel Gebrewold | Sep 22, 2020
Carina Theodore | Sep 22, 2020

The visitor form

What can do if I lost my green card?

SEYDOU KOUASSI YAO | Sep 23, 2019
Divine Luna | Sep 22, 2020

You have to file the I-90 form for a replacement card

I'm trying to terminate my sponsorship. how long will I have wait for an appt

quishaun mckie | Sep 23, 2019
Renato | Sep 23, 2019

If you have submitted a signed i-864 your sponsorship ends when the immigrant completes 40 quarter hours of work in the US or 10 years, becomes US citizen, dies or gets it's residence taken away.

It is open today. I had an appointment at 10 and as the hurricane I thought they would close. Can someone tell me thank you.

Angeles Reyes Estibalet | Sep 23, 2019
Carina Theodore | Sep 23, 2019

I didn't know how to tell you, maybe you can call them.

I would like to know if the office was cleared today because of the hurricane, I had an appointment. And I did not go.

Angeles Reyes Estibalet | Sep 23, 2019
Carina Theodore | Sep 23, 2019

I didn't know how to tell you, maybe you can call them.

Hi, I lost my immigration appointment that was scheduled for August 28, what can I do now?

Marlon Esau Martínez Suárez | Sep 23, 2019
Adrian Padilla | Sep 23, 2019

Call as soon as possible to make another appointment

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CAN I MAKE A APPOINTMENT AND WHAT SHOULD I NOT BRING WITH ME LIKE CELL PHONE

juergen reed | Sep 23, 2019
Karina Marshall | Sep 23, 2019

Only by appointment. Nothing else than your id, appointment letter and cell. Same rules as airport as well

I have an appointment in a week, but might not be able to come to town then. Can I possibly do a walk-in sometime in the next few days just for biometrics?

Hazel Medina | Sep 23, 2019
G. Morales | Sep 23, 2019

I'm not sure they will allow any walk in. I'd call back and reschedule the appointment.

Is assistance with citizenship application provided at this office? Thank you

Flo Duford | Sep 23, 2019
Karina Marshall | Sep 23, 2019

No, you can only access the building by scheduled appointment.

Do I need appointment?

Paul Morand | Sep 23, 2019
Eliran Nider | Sep 23, 2019

Yes, only with an appointment

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my green card was issued October 1979. Do I need to replace the card with a new one?

Heidi Sage | Sep 23, 2019
Karina Marshall | Sep 23, 2019

It is no the issue what matters. It matters when is the expiration date.

Hi I have a question one of my friends is trying to pay a immigration fine I don’t know what it’s for all she told me it was immigration she wanted to know where she can send it off to or go in person and pay it off .

Roxana Mendez | Sep 23, 2019
Shobana Rajesh | Sep 23, 2019

In my opinion it is better to go in person because that way she is sure it reaches the right place and right people.

Hello I can ask for voluntary departure and being a minor that I must do to request it

Ariel Flores | Sep 23, 2019
Karina Marshall | Sep 23, 2019

The voluntary departure?

Can you do the biometrics at this location?

Sassy Doll | Sep 23, 2019
Karina Marshall | Sep 23, 2019

Definitely, If its required they will.

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The return to the US certificate form is filled out, what is the mailing address?

Chen Anna | Sep 23, 2019
Eliran Nider | Sep 23, 2019

The question according google translate: "The return to the US certificate form is filled out, what is the mailing address?" It might be: US Citizenship and Immigration Services Jacksonville field office 4121 Southpoint Boulevard Jacksonville, FL 32216

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how do i make an appoinment

Mavra Villalta | Sep 23, 2019
Eliran Nider | Sep 23, 2019

I don't have enough experience with them so I'm not sure. However, I think only they setting up an appointment with you once you're submitting the relevant application. Anyway USCIS should have a phone number you can call and check with them information.

how do i make an appointment

A Google User | Sep 23, 2019
David Alex | Sep 23, 2019

I went online to get appointment

How can I uptain a letter to invite someone from Another country

Maria Baez | Sep 23, 2019
Natasha Brown | Sep 23, 2019

No letter of invitation is necessary to apply for/obtain a visiting visa.

How can I get an appointment

Carlos Mondragon | Sep 23, 2019
Ms. Gabby | Sep 23, 2019

If you have an open application, you can create an online account and request for an appointment.

I have been in North American territory for 7 months, I am in the process for asylum, my question is what steps I have to follow to apply for a work permit, and if it is necessary to pay a lawyer to apply for it or can I do it personally

johainy Nulez | Sep 23, 2019
Mariana Perez | Sep 22, 2020

I have a question??

Hi how can I make appointment?

Sana Fnu | Sep 23, 2018
Joellelinda Clinda | Sep 23, 2018

Hi i want meke appointment

can i travel otside the state even my remival of condition is still on process?

Esther Rogayan | Sep 23, 2018
Aleli Goodwine | Sep 23, 2018

As long as you have a valid green card

in 1995 receiving a green card took advantage of the offer to change the surname, where now to get a proof of this change

Galina Pigulevsky | Sep 23, 2018
Aleli Goodwine | Sep 23, 2018

Your green card is your proof. Dropping a surname is not a name change. You should have gotten a new driver's license and social security card to match. A legal name change requires court documents

I did my biometrics there today but I wasn't given back my green card, I wasn't aware I was suppose to get it back, I have been trying to get in touch because I live hours away

Hakeem Plummer | Sep 23, 2018
Aleli Goodwine | Sep 23, 2018

We can send it to you, but we do not have an Apartment number

How can I get in touch I didn't get back my green card after biometrics

Hakeem Plummer | Sep 23, 2018
Aleli Goodwine | Sep 23, 2018

U must call the 1 800 number to make an appointment. Call the number and get the help u need.

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Do they take walk in at the immigration office?

BotolanZ | Sep 23, 2018
R S | Sep 23, 2018

Can i wdlk thru a certification for a copy of naturalization certificate

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Hi Emma, ​​my question is how can I bring my boyfriend to USA

Miguel Arreaga | Sep 23, 2018
Constantino Aleman | Sep 23, 2018

Hello, I am a German constantino, I have some questions I can CALL on the phone

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