Firehouse Subs Willoughby Commons

Category: Sandwich shop in Willoughby, Ohio

Address: 36161 Euclid Ave, Willoughby, OH 44094, USA

Phone: +14409427827

Opening hours

Sunday: 10:30AM–9PM

Monday: 10:30AM–9PM

Tuesday: 10:30AM–9PM

Wednesday: 10:30AM–9PM

Thursday: 10:30AM–9PM

Friday: 10:30AM–9PM

Saturday: 10:30AM–9PM

Reviews

Janel Williams

May 26, 2022

Service is pretty good. Sandwiches taste fresh.

Marissa Stofko

Apr 2, 2022

Awful service. I waited over 20 minutes for 2 medium subs when there were 4 employees and only 2 other customers. Not worth my time especially for how much they charge for a measly 6 inch sub.

Dragon Helm

Nov 30, 2021

Place does an amazing job for a sub shop. Some of the subs offer a lack luster amount of meat. I'm a huge fan of the special sub of the month they cycle through. When it comes to Firehouse Subs this place is as good as it gets.It's wonderful to hear that the Firehouse Subs crew provided you with a 5-star experience. We hope this means we can count you as a fan. Can't wait to see you again soon! Anna / Guest Services

steven

Sep 1, 2021

The staff are rude! There was no hello or goodby entering or leaving the restaurant. I ordered ahead and when I got there my food was not ready i was late for work. My food was cold and when I asked if they could remake it they complained and told me the food was okay. Horrible service save your money and go somewhere elseWe are saddened, Steven, to hear about the poor behavior and unprofessionalism you describe. We want our guests to experience only a welcoming and friendly environment when they visit, so we are sincerely sorry to hear you do not feel that is what you received. We appreciate you bringing this to our attention and assure you that your comments will be passed along for the proper leadership to review. We hope you provide us with another opportunity to make you a fan. Anna/Guest Services

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 4, 2021
Spuzzy A | Mar 5, 2021

Recommending call ahead services. No in house dining, cleaning drink machines, masks must be worn. Hand washing by employees

Does Firehouse Subs offer boxed lunches?

Firehouse Subs Willoughby Commons (Owner) | Jan 28, 2021
Firehouse Subs Willoughby Commons (Owner) | Jan 29, 2021

Firehouse Subs offers a variety of boxed lunch options. Find out more at www.firehousesubs.com/our-food/catering/

Can I purchase any of the hot sauces found in a Firehouse Subs restaurant?

Firehouse Subs Willoughby Commons (Owner) | Jan 28, 2021
Firehouse Subs Willoughby Commons (Owner) | Jan 29, 2021

So you like it hot? We do too! Our hot sauces, including our signature Captain Sorensen’s Datil Pepper Hot Sauce, are available for purchase on one website. AND...because you’re a loyal customer you get a special Firehouse Subs discount of 7%. Visit www.hotsauce.com and search for the sauce you wish to purchase. Upon checkout, enter the following coupon code - FIREHOUSE07.

How do I find out about special offers from Firehouse Subs?

Firehouse Subs Willoughby Commons (Owner) | Jan 28, 2021
Firehouse Subs Willoughby Commons (Owner) | Jan 29, 2021

Sign up for our Copy That! email newsletter at FirehouseSubs.com/Newsletter to receive special promos and offers (including an offer just for signing up). Sign up for Firehouse Rewards to earn points and rewards on your purchases! Contact your local Firehouse Subs to inquire about special events such as Kids Eat Free night(s). Connect with us on Facebook, Twitter, Instagram, and YouTube to participate in exclusive contests, promotions, and giveaways.

How do I purchase a Firehouse Funds Gift Card?

Firehouse Subs Willoughby Commons (Owner) | Jan 28, 2021
Firehouse Subs Willoughby Commons (Owner) | Jan 29, 2021

Firehouse Subs Gift Cards are always a good idea! You can purchase a gift card at any Firehouse Subs restaurant. Or, you can buy online and check your balance at https://www.firehousesubs.com/our-food/extras/firehouse-funds-gift-cards/

How do I get my free birthday sub from Firehouse Subs?

Firehouse Subs Willoughby Commons (Owner) | Jan 28, 2021
Firehouse Subs Willoughby Commons (Owner) | Jan 29, 2021

You must sign up for Firehouse Rewards before your birthday to receive a free medium sub reward, valid once on your birthday or within the following 6 days. No ID required to redeem. Learn more: FirehouseSubs.com/Birthday

Do you have any Gluten-free menu options?

Firehouse Subs Willoughby Commons (Owner) | Jan 28, 2021
Firehouse Subs Willoughby Commons (Owner) | Jan 29, 2021

Currently, our gluten-free options are as follows: - Any Firehouse Subs deli meat (meatballs are not included) - All of our cheeses, including Provolone, Cheddar, and Monterey Jack - Any of our salads – add any meat and cheese on it and tell them to make it hot - Refer to our nutrition portal for detailed allergen information - Some locations offer a gluten-free medium sub roll. Visit https://www.firehousesubs.com/gluten-free/ for details and a list of participating locations.

Do you deliver to the mill?

Joann Szallay | Jan 29, 2019
Jayala | Jan 30, 2019

No. Firehouse Subs do not deliver the restaurant is grab n go like Subway

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