SERVPRO of New Smyrna Beach-Titusville

Each water damage event presents an opportunity for mold or other microbial growth. The source and type of water (Clean, Gray, or Black--highly contaminated), the severity of the leak, the ambient temperature, and the duration that moisture has been present all have a direct effect on the amount and types of microbial growth. It is crucial that you take action as soon as you realize that a damaging water event has occurred to prevent the spread of microbial growth in your residence or business.

The drying process starts with the crew and the help of the homeowner if needed first to discover the source of the water leak and stop it. The crew checks for any electrical safety concerns. Our technicians can remove any pooling water from the wet area and use moisture detectors and measuring equipment as well as psychrometric charts to determine the moisture in the walls and the air. The crew will then develop a drying plan to determine the best means of restoration for the property. When a drying plan is established, we will then deploy a variety of drying systems and equipment, including air movers and commercial grade dehumidifiers, to thoroughly dry the materials and environment. The entire drying process generally takes about 3-5 days to complete, depending on the circumstances.

At SERVPRO of New Smyrna Beach- Titusville, we commit to being onsite within 4 hours from the dispatch time stamp but strive to be onsite within the hour if at all possible.

Our dehumidifiers empty themselves as needed - don’t be alarmed if you don’t see water coming out of the plastic hose. The dehumidifiers and fans are designed to run safely 24 hours a day for days at a time. Please do not touch the equipment unless you suspect a safety issue. Keep children and pets away from the equipment. If a breaker trips or if unusual noise, smoke, smell, or leakage from the equipment is observed, please disconnect the equipment at the wall socket and then call our office immediately - day or night.

Depending upon the conditions, in most cases, microbial growth can begin to develop within 48-72 hours of a water damage event. Swiftly responding is crucial to limiting the spread of microbial growth and secondary water damage. SERVPRO of New Symrna Beach- Titusville's primary goal is to ensure the safety and well-being of you and your loved ones. Our emergency teams are ready to respond 24/7/365, call our office for more information or schedule a free estimate.

The IICRC stands for the Institue of Inspection Cleaning and Restoration Certification. The IICRC has evolved into a global organization with more than 6,000 Certifed Firms around the world. The IICRC established the recognized standards for inspection, cleaning, and restoration and serves as the foundation for basic principles of proper restoration practices. These practices are reviewed and updated every 5 years to keep up with changing environments and advancements in technology. These stands include cleaning carpet, upholstery, textile floor coverings, commercial cleaning and restoration, fire cleaning and restoration, mold restoration, and water damage cleanup and restoration. To become IICRC certified, employees go through specific training to learn each standard and the science behind that standard. Companies that are IICRC certified are expected to uphold a certain level of integrity and excellence. When you hire an IICRC certified company like SERVPRO of New Smyrna Beach-Titusville, you have peace of mind knowing that knowledgeable and professionally trained technicians with the most up-to-date procedures and knowledge will handle your water, and fire, or mold damage mitigation.

Yes. You will need to be onsite for the technicians to go over what they will be doing and to sign the initial forms that are needed. If you are not able to meet us you will need to either email or fax the forms to the office before the technicians can begin any work in your home. During monitoring visits, you will have to make arrangements for our technicians to enter the home during business hours to be able to check on the drying process. If you cannot arrange for a neighbor or someone else to let us in, we will provide a lockbox for your house key. Only you and our employees will have the access code to that key. Company policy forbids us to enter a house with only a minor (<18) present.

At SERVPRO of New Smyrna Beach- Titusville, we first provide a professional consultation/estimate at no charge. Yes, it is free. We base the cost on this consultation and inspection. We note where the damage happened, what materials were harmed, and how much the water mitigation may cost. This is a professional estimate only. It is determined by the size of the affected area, equipment calculations, proper drying plans, building materials that may need to be removed, and how much containment we may need to set up.

We service New Smyrna Beach Fl, Sharpes, Ponce Inlet, Cape Canaveral Air Force Station, Titusville Edgewater, Mims, and Port St. John!

Estimates are free. We provide estimates for water damage, fire damage, remediation, Covid-19 cleaning, decontamination and other cleaning projects. An on-site inspection may be necessary. Please contact us for more information.

Yes, we accept all insurance claims. Each of our clients who uses an insurance claim is assigned a Project Coordinator to help them process their claim from start to finish.