Address: 4647 Town Center Pkwy, Jacksonville, FL 32246, USA
Phone: +19049978122
Sunday: 12–6PM
Monday: 10AM–7PM
Tuesday: 10AM–7PM
Wednesday: 10AM–7PM
Thursday: 10AM–7PM
Friday: 10AM–7PM
Saturday: 10AM–7PM
Dawn Rhorer
AMAZING!!! Best experience in a Jared's store in all of our years of buying there! Brad & Marcy were so helpful and took were patient as we took some time there. Recommend this store all day long!
lynette welch
Gordon was helpful and nice. My piece of jewelry was not in the store, they were able to call a store put of town ans have it shipped here. Very grateful and thankful they were able to take those extra steps
Lindsey Adams
Gordon was so kind and the best experience we have had here yet.
Donny Williams
Very disappointed about the customer service. Went in about two weeks ago with my girl and we spent over a hr with sales person. We picked everything out from band to diamond and he said he would put everything in system for when we come back. Came back yesterday to pay and he couldn't find the diamond or the ring. He literally tried to pass off my girl a different diamond and band. We took a picture of the ring on her hand before we left the first time and showed him..The he said I don't know we might of sold it. We wasted our time driving there and waiting just to be told the sold the ring.
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Appointments for everything. Even just to browse. We were able to squeeze in to drop off a ring to be sized by had to make appointment to pick it up. Masks required and they soak your jewelry before they'll even touch it. They're doing a great job of keeping customers safe.
Yes, Jared offers free jewelry box consultations. They offer ideas for refurbishing or reimagining your jewelry into something new.
Yes, Jared will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased
Jared can usually complete a ring sizing the same day, often within the hour.
No, most Jared locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.
Yes, Jared can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.
Yes, every Jared has a design and service center on-site with expertly trained jewelers that can examine and replace the batteries in most watches. You can bring watches for battery replacement to Jared regardless of where they were purchased.
Yes, Jared offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Jared regardless of where they were purchased. From refresh to full refurbish, we can cover all your service needs with our bundled ring repair plans.
Yes, Jared can professionally clean jewelry for free.
Yes, trade-ins for natural-to-natural diamond jewelry purchased at Jared are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Merchandise purchased at other stores allowed as trade-ins at most Jared locations. Please see jewelry specialist for more details.
Yes, Jared has a Custom Design Studio in every store which offers full custom jewelry design. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Jared’s Custom Design Studio can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.
Yes, Jared offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Jared also offers watch battery replacement and repair. You can bring jewelry for repair to Jared regardless of where it was purchased.
Yes, Jared can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Jared also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.
Yes, Jared can inspect your jewelry and test your diamonds for free.
Yes, every Jared has a design and service center on-site with expertly trained jewelers that can examine and repair most watches. Jared’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Jared regardless of where they were purchased.
Yes, Jared can engrave most jewelry with state-of-the-art engraving machines. Most jewelry engraving services can be completed the same day. You can bring jewelry to be engraved at Jared regardless of where it was purchased.
Yes, Jared can appraise jewelry regardless of where it was purchased. Jared holds appraisal events in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Jared’s website.
I doubt anyone is going to give you a full name on here. May I suggest you call the store.
Bring it back in and see if their team of jewlers can help get it fixed..
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