Heather Baker - State Farm Insurance Agent

Category: Insurance agency

Address: 1643 Rock Springs Rd, Apopka, FL 32712, USA

Phone: +14078892557

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Janeth Montenegro

Jun 10, 2022

Worst service ever! CUSTOMERS BEWARE! I was given a great quote and accepted the policy. After 6 weeks of "having insurance", I contacted them to increase my coverage only to be told that underwriting had not approved me and my policy was cancelled! They never called me or emailed me or even sent any mail informing me that anything was wrong. Francelys said that she would have to write a whole new policy and of course, the price increased, and she did not even apologize until I asked her if they were ever going to notify me of the policy cancelation. It's been now almost 4 weeks and I'm receiving mail from the DMV stating my insurance is canceled and no word from State Farm. On the last contact I INITIATED, I was told that they were still waiting for underwriting. I called other companies for quote and was told that State Farm had a lapse of one day in my policy and that would increase my quote, all because they had to rewrite a policy that they did not even know was cancelled. So now my perfect insurance coverage record is stained thanks to State Farm and I still don't know if underwriting is ever going to finish approving me. Needless to say, I'm done with this stress, I just switched back to Progressive and I'm VERY SORRY I ever considered State Farm.

Jay JpB

May 14, 2022

Wonderful service and great prices!

Ruben Torres

May 4, 2022

Great service over all, I asked for a quote and the agency responded promptly giving me the response I needed. I had great customer service from the agent Francelys at Heather Baker’s agency.

Michelle De costa

Dec 1, 2020

I honestly couldn’t believe they admitted fault in the accident then said they would only pay 70% since their driver didn’t hear my horn like that’s my fault absolute worse I have Also had them for my car insurance they will drop you for anything

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Questions & Answers

What factors influence car insurance rates?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What if I have more than four vehicles or four drivers in my household?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Does my homeowners insurance cover detached structures on my property?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

What can I do on the State Farm mobile app?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

State Farm accepts most major credit and debit cards.

How much insurance coverage should I have on my home?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

How do I download the State Farm mobile app?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have a vehicle that's not listed on the Vehicle Type section?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What coverage is provided under homeowners policy?

Heather Baker - State Farm Insurance Agent | Jun 23, 2022
Heather Baker - State Farm Insurance Agent | Jun 23, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

How can I pay for my insurance if I decide to purchase it online today?

Heather Baker - State Farm Insurance Agent | Sep 21, 2021
Heather Baker - State Farm Insurance Agent | Sep 21, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Heather Baker - State Farm Insurance Agent | Sep 21, 2021
Heather Baker - State Farm Insurance Agent | Sep 21, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Heather Baker - State Farm Insurance Agent | Sep 21, 2021
Heather Baker - State Farm Insurance Agent | Sep 21, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Heather Baker - State Farm Insurance Agent | Sep 21, 2021
Heather Baker - State Farm Insurance Agent | Sep 21, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Heather Baker - State Farm Insurance Agent | Sep 21, 2021
Heather Baker - State Farm Insurance Agent | Sep 21, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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