Bill Bryan - State Farm Insurance Agent

Category: Insurance agency in Orlando, Florida

Address: 5470 Central Florida Pkwy, Orlando, FL 32821, USA

Phone: +14072394777

Reviews

Bodi Paglia

Sep 7, 2021

Michelle is awesome. Goes above and beyond.

Roberto Martinez

Dec 7, 2020

Agent was easy to work with and they helped me set everything up after moving from another state.

Carmen Del

Aug 22, 2017

We have been a loyal customer of Bill Bryan State farm agency for over 20 yrs. Within the past 2 yrs. We have had a number of problems with this agency and It has been over all very stressful. With wrong insurance quotes, losing valuable signed documents, not following through by not giving/sending State farm corporate signed documents and information changes, ignoring customer concerns, not returning customer calls, a lack of professionalism, courteousy and over all very poor customer service by Greg Bryan. Trying to communicate with him has been very difficult it feels as if your talking to a brick wall. There is a lack of any sensitivity to a customer's concern on top of the many blunders on Greg's part and absolutely no assuming responsibility for any of his mistakes. There has never ever been an acknowledgment nor even an apology. These errors have cost us more and more money over the past 2 yrs. The issues have been carrying over and pending with the corporate office. While we were told that everything had been fixed it had not, when we received our next premium statement the premium was still too high and the changes had not been made. Even though we had sent 3 of the same documents 3 times directly to the agency, again they could not find any of them. 3 documents loss/miss placed over the course of 5 months and not a phone call, email or letter informing us that they did not have them nor were we sent even one duplicate form that was needed to again be signed so that it could be sent to State farm corporate. Greg dropped the ball repeatedly so documents were not filed, the changes were never made, he did not follow up with corporate to give them the information they needed so issues were exactly still the same as before! It has been impossible to get a return call from Bill Bryan when we tried to reach out to him several times with no response. Over the past years we had a good connection with this agency but over the past 2 years things have went horribly down hill very quickly. We wish Bill Bryan would take control of the office again or hire a competent agent to manage it properly. It has been stressful and frustrating.

Hoi Tik Cheung

Feb 11, 2017

Worst customer service

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Questions & Answers

What factors influence car insurance rates?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What if I have more than four vehicles or four drivers in my household?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Does my homeowners insurance cover detached structures on my property?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

What can I do on the State Farm mobile app?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

State Farm accepts most major credit and debit cards.

How much insurance coverage should I have on my home?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

How do I download the State Farm mobile app?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have a vehicle that's not listed on the Vehicle Type section?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What coverage is provided under homeowners policy?

Bill Bryan - State Farm Insurance Agent | Jun 23, 2022
Bill Bryan - State Farm Insurance Agent | Jun 23, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

How can I pay for my insurance if I decide to purchase it online today?

Bill Bryan - State Farm Insurance Agent | Sep 21, 2021
Bill Bryan - State Farm Insurance Agent | Sep 21, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Bill Bryan - State Farm Insurance Agent | Sep 21, 2021
Bill Bryan - State Farm Insurance Agent | Sep 21, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Bill Bryan - State Farm Insurance Agent | Sep 21, 2021
Bill Bryan - State Farm Insurance Agent | Sep 21, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Bill Bryan - State Farm Insurance Agent | Sep 21, 2021
Bill Bryan - State Farm Insurance Agent | Sep 21, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Bill Bryan - State Farm Insurance Agent | Sep 21, 2021
Bill Bryan - State Farm Insurance Agent | Sep 21, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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