Zales Outlet

aj williamson

Horrible leasing options. Go the Claire’s

Raven

I would give 0 stars if I literally had the chance in a heartbeat. Me and my fiance walked in looking for wedding bands for our wedding coming up this winter . They saw us come in yet didn't even acknowledge us. We sat and waited for almost 15 mins and didn't even come by to help us. Did not check up on us or anything whatsoever. They CLEARLY ignored us. We will never be going back there again.

Josie Stahl

I am beyond upset with this Zales store. I got engaged this year on 7/4 and had to bring my engagement ring back to zales to get resized. When we dropped off the ring with them they told us it would be 2 weeks and they would have the ring back. I tried to call to get an update on the 23rd and we were unable to get ahold of the store. The next day my fiance was in the area and drove by to find that the store had been closed "until further notice" due to maintenance. This is fine, however, we were not updated and we have no idea when I will be able to get my ring back. Fast forward to yesterday, I was able to finally get ahold of customer service only to be told that the store shut down the day after we had dropped off the ring and there was a good chance the ring was never even sent out to be resized. I understand that building maintenance is out of their control, however, it would have been nice for somebody to have let us known and told us there would be further delays with the resizing. I have no idea where my engagement ring is, or when I will get it back. I cant schedule my engagement photos, and therefore I cant get my save the dates made or sent out. It is an absolute nightmare, I get engaged and I have not had my ring for almost a month? The customer service was awful, telling me that we would "just have to wait until the store reopens"... if I could give 0 stars I would.

Michael Terry

Great staff very clean & easy 2 get around