U.S. Bank Branch

Category: Bank in Louisville, Kentucky

Address: 4501 Outer Loop, Louisville, KY 40219, USA

Phone: +15029622465

Opening hours

Sunday: Closed

Monday: 9:30AM–5PM

Tuesday: 9:30AM–5PM

Wednesday: 9:30AM–5PM

Thursday: 9:30AM–5PM

Friday: 9:30AM–6PM

Saturday: 9:30AM–3PM

Reviews

RBMODS -

Oct 29, 2021

Lines are always a miles long and they move very slow.Thanks for leaving us your review. I know how frustrating long wait times can be and I'm sorry for any inconvenience. I hope you were able to get the assistance you were needing. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Heather

RBMODS -

Oct 12, 2021

Lines are always a miles long and they move very slow.

Patricia Washington

Jan 28, 2019

If it weren't for my mortgage payment...I would NEVER use this branch. Waiting most times 15 -20 minutes. I waited 2 months to resolve a matter caused by the bank. Eventually had to go to bank and demand the manager. Poor customer service manager down. This branch needs TO DO MUCH MUCH BETTER.

sam stuppy

Jan 28, 2019

Am currently waiting in line with only 4 people in front of me and I have been standing here so far for 25 min. and still waiting. There are 2 tellers and 1 has been servicing the same person the entire time. It is not a full branch so …

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Questions & Answers

How do I earn points on my U.S. Bank Altitude Go Visa credit card?

U.S. Bank Branch (Owner) | Aug 29, 2021
U.S. Bank Branch (Owner) | Aug 30, 2021

You can earn 4X points on takeout, food delivery and dining, 2X at grocery stores, grocery delivery, streaming services and gas stations, and 1X point on all other eligible purchases

What is a U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

The U.S. Bank Simple Loan is a quick and convenient way for U.S. Bank checking customers to borrow up to $1,000 to take care of planned and unplanned expenses. To get started, simply log into online or mobile banking and select the Simple Loan application from your checking account menu. Member FDIC

What is a Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

The U.S. Bank Simple Loan is a quick and convenient way for U.S. Bank checking customers to borrow up to $1,000 to take care of planned and unplanned expenses. To get started, simply log into online or mobile banking and select the Simple Loan application from your checking account menu.

How soon can I apply for another Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

You can apply for another Simple Loan 30 days after you’ve paid off your previous Simple Loan.

When can I apply for another Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

You can apply for another Simple Loan 30 days after you’ve paid off your previous Simple Loan.

Can I apply for a Simple Loan for less than $100?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

A Simple Loan is a minimum of $100 and maximum of $1,000. If you need less than $100 a reserve line or credit card may be right for you.

When will I get my Simple Loan money?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.

When can I access the money for my Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.

When will the money for my Simple Loan be deposited into my checking account?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

After your loan is approved and booked, you can access the funds in your checking account immediately. Funds deposited to your account after 8 p.m. CT will be available for withdrawal, but will not post to your account until the next business day.

Will I be charged fees if I miss a payment or make a late payment on my U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

No, there are no missed payment fees, non-sufficient funds fees or late payment fees on a Simple Loan.

Will I be charged fees if I miss a payment or make a late payment on my Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

No, there are no missed payment fees, non-sufficient funds fees or late payment fees on a Simple Loan.

Can I pay down my Simple Loan early?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Yes, you can pay off your loan faster by paying more than the minimum amount due, but it won't reduce the fees you owe. There's no pre-payment penalty for paying the loan off early.

Can I pay off my Simple Loan early?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Yes, you can pay off your loan faster by paying more than the minimum amount due, but it won't reduce the fees you owe. There's no pre-payment penalty for paying the loan off early.

When is my first U.S. Bank Simple Loan payment due?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

When will the first payment be due on my Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

When will my first Simple Loan payment be due?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

When is the first payment due on my Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Your first payment will be due no sooner than 30 days after your loan is approved. And your next two monthly payments will be due on that same day of the month.

Where do I set up direct deposit?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Simply fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I set up direct deposit at U.S. Bank?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Simply fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I set up direct deposit?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Simply download and fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I set up direct deposits to my checking account?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Simply download and fill out this U.S. Bank Direct Deposit Authorization Form with your account number and routing number and submit.

How do I apply for a Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Log in to mobile and online banking and access the Simple Loan application in your checking account dashboard.

Where can I apply for a Simple Loan?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Log in to mobile and online banking and access the Simple Loan application in your checking account dashboard.

What is third party account sharing?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Third party account sharing lets you designate someone to access your accounts for the purpose of sharing data with another third party, like an accountant, or an online accounting application. They have view-only access to accounts you designate, and as always, you maintain full control over data shared by your third party delegate in the My Controls tab in online banking.

What happens if I accidentally revoke access to a third party that I was sharing my financial data with?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

If you revoke access by mistake or change your mind later, you can re-enable access by visiting the third-party website or app in which you previously shared your data.

Why are two companies sometimes listed together as a third party?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Many third parties use service providers to assist in collecting your account information from various financial institutions. To make sure you understand who you've authorized to receive your account information, we provide the name of the third party and the service provider it uses to collect your data.

How do I stop sharing my U.S. Bank data with a third party?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

You can manage your sharing preferences on the My Controls tab within your U.S. Bank online or mobile session. You'll see a list of third parties that have access to your financial data through the secure connection. In most cases, you'll see a list of the specific data elements that you're sharing. If you revoke access, the third party will no longer have ongoing access to your account information through the secure connection. However, they may still be able to retain and use the data that you previously shared.

How do I review, manage or stop sharing my U.S. Bank data with a third party?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

You can manage your sharing preferences on the My Controls tab within your U.S. Bank online or mobile session. You'll see a list of third parties that have access to your financial data through the secure connection. In most cases, you'll see a list of the specific data elements that you're sharing. If you revoke access, the third party will no longer have ongoing access to your account information through the secure connection. However, they may still be able to retain and use the data that you previously shared.

What are the risks when sharing my data with a third party?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Any use of a third-party site is at your own risk. At U.S. Bank, we can only control the secure delivery of data to your designated third parties. We are not responsible for the disclosure or use of your financial data by the third party. If you decide to share your login credentials with a third party, you are responsible for the use of your account by the third party.

Are there risks with sharing my financial data with a third party?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Any use of a third-party site is at your own risk. At U.S. Bank, we can only control the secure delivery of data to your designated third parties. We are not responsible for the disclosure or use of your financial data by the third party. If you decide to share your login credentials with a third party, you are responsible for the use of your account by the third party.

How will a third party use my data?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Any data you share with a third party will be governed by the third party's privacy and data retention policies. At U.S. Bank recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.

What happens to my U.S. Bank data once I share it with a third party?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Any data you share with a third party will be governed by the third party's privacy and data retention policies. We recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.

What happens to my data once I share it with a third party?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

Any data you share with a third party will be governed by the third party's privacy and data retention policies. We recommend reviewing those policies before sharing your data to understand how the third party will use and store your account information.

Why would I share my U.S. Bank financial data?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.

Why would I share my financial data?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.

Why would I choose to share my financial data?

U.S. Bank Branch (Owner) | Jun 30, 2021
U.S. Bank Branch (Owner) | Jul 1, 2021

You may want to use financial management tools and services offered by third parties. With your authorization, these third parties (and their respective service providers) can collect your financial data. This is known as account aggregation.

How does the U.S. Bank cash back credit card work?

U.S. Bank Branch (Owner) | May 31, 2021
U.S. Bank Branch (Owner) | Jun 1, 2021

With the U.S. Bank Cash+™ Visa cash back credit card, you can earn 5% cash back on your first $2,000 in eligible net purchases each quarter on the combined two categories you choose. You earn 2% cash back on your choice of one everyday category, and 1% cash back on all your other eligible net purchases. If you do not choose your Cash+ Categories each quarter, all your eligible net purchases will still earn 1% cash back.

How do I apply for a U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

Log in to mobile and online banking and access the U.S. Bank Simple Loan application in your checking account dashboard. To be eligible to apply for a U.S. Bank Simple Loan, applicants must have an open U.S. Bank checking account with recurring direct deposits. Other eligibility criteria may apply. Eligibility is non-transferable. Loan approval is subject to eligibility and credit approval. Member FDIC

Where can I apply for a U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

Log in to mobile and online banking and access the U.S. Bank Simple Loan application in your checking account dashboard. To be eligible to apply for a U.S. Bank Simple Loan, applicants must have an open U.S. Bank checking account with recurring direct deposits. Other eligibility criteria may apply. Eligibility is non-transferable. Loan approval is subject to eligibility and credit approval. Member FDIC

How soon can I apply for another U.S. Bank Simple Loan?

U.S. Bank Branch (Owner) | May 1, 2021
U.S. Bank Branch (Owner) | May 2, 2021

You can apply for another U.S. Bank Simple Loan 30 days after you’ve paid off your previous Simple Loan.

How will U.S. Bank help students, faculty and staff sign up for a campus card?

U.S. Bank Branch (Owner) | Jul 30, 2021
U.S. Bank Branch (Owner) | Jul 31, 2021

We'll work with your school to find ideal opportunities to hold on-campus tabling events and take applications at campus locations. Tabling sessions are usually held around major events like orientations, back-to-school and re-carding periods.

Do we need to share any information about students, faculty or staff?

U.S. Bank Branch (Owner) | Mar 2, 2021
U.S. Bank Branch (Owner) | Mar 3, 2021

No, we don't ask the school to supply information about students, faculty or staff.

Does our school need to share any information about our students, faculty or staff with U.S. Bank?

U.S. Bank Branch (Owner) | Mar 2, 2021
U.S. Bank Branch (Owner) | Mar 3, 2021

No, we don't ask the school to supply information about students, faculty or staff.

What happens when a U.S. Bank campus card is lost or stolen?

U.S. Bank Branch (Owner) | Mar 2, 2021
U.S. Bank Branch (Owner) | Mar 3, 2021

All cardholders need to report a lost or stolen ID card to the school’s card office to deactivate the campus functions and to be issued a new card. If the ID card was linked to their bank account, the cardholder must also report it to U.S. Bank. Cardholders won't be held responsible for any unauthorized purchases as long as the card is reported missing right away, and the school will have no liability for fraudulent use or overdrafts arising from campus card transactions.

What happens when a campus card is lost or stolen?

U.S. Bank Branch (Owner) | Mar 2, 2021
U.S. Bank Branch (Owner) | Mar 3, 2021

All cardholders need to report a lost or stolen ID card to the school’s card office to deactivate the campus functions and to be issued a new card. If the ID card was linked to their bank account, the cardholder must also report it to U.S. Bank. Cardholders won't be held responsible for any unauthorized purchases as long as the card is reported missing right away, and the school will have no liability for fraudulent use or overdrafts arising from campus card transactions.

Are ATMs required to be on campus?

U.S. Bank Branch (Owner) | Mar 2, 2021
U.S. Bank Branch (Owner) | Mar 3, 2021

Yes, our program requires at least one U.S. Bank ATM to be placed on your campus.

Will U.S. Bank place a bank branch on my campus?

U.S. Bank Branch (Owner) | Mar 2, 2021
U.S. Bank Branch (Owner) | Mar 3, 2021

We currently have full-service branches and customer advisory centers at many colleges and universities. Contact a partnership manager to find out more about placing a branch on your campus.

Is U.S. Bank willing to put a bank branch on my campus?

U.S. Bank Branch (Owner) | Mar 2, 2021
U.S. Bank Branch (Owner) | Mar 3, 2021

We currently have full-service branches and customer advisory centers at many colleges and universities. Contact a partnership manager to find out more about placing a branch on your campus.

How will U.S. Bank help educate students, faculty and staff about money and finances?

U.S. Bank Branch (Owner) | Jul 30, 2021
U.S. Bank Branch (Owner) | Jul 31, 2021

As part of our commitment to community involvement, U.S. Bank offers a series of online and in-person financial wellness seminars that will give your students, faculty and staff the opportunity to learn important money management skills.

What's a campus card?

U.S. Bank Branch (Owner) | Mar 2, 2021
U.S. Bank Branch (Owner) | Mar 3, 2021

A campus card is a school ID card and U.S. Bank debit card all in one. We add banking functionality to your existing school ID card, making it easier and more conveient to get cash and make purchases.

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