Northbrook Heights

Category: Assisted living facility in Auburn, New York

Address: 170 Murray St, Auburn, NY 13021, USA

Phone: +13152532755

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

Steven Robbins

Dec 5, 2021

If I could give a negative rating I would the worst place I ever worked. After working there a year I volunteered there for 2 years. They were very controlling to volunteers ,I had to give them a schedule when I would volunteer I couldn't go in patients rooms etc. I gave a friendly hug to an employee and a resdent lent a dollar to me because they didn't have change for a five so I was fired as a volunteer. The HR told me the residents weren't my friends I said you're only hurting the resident the HR had no comment . She should be ashamed of herself .

Huey “Moose” Develin

May 31, 2016

marginal after 40 yrs we think menu announced & current kitchen assisters do not know how to make.......probably didn't have ingredients or afford anymore. just turned on A/C in dinner room @ 12:20 today in switch behind a lock by maintenance. switched from a state certified recreationist & a 20yr practicianer to now an office worker that does arts & crafts ......no prior certification, too. nite crew is nice. got rid of all front office managment. new crew example= from a MSW to fill it with a nurse that is even limited as nursing. This dept. should have a S.worker that actually completed socialwork studies.

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Questions & Answers

Do they have smoking facility

Phil Rizzo | Sep 21, 2021
Northbrook Marketing | Sep 21, 2021

Northbrook does allow smoking outdoors of the facility. There is a smoking hut behind the building designed to protect our residents from the weather while they smoke.

How many beds does northbrook adult care facility hold

Jennie Lancaster | Sep 21, 2021
Northbrook Marketing | Sep 21, 2021

Northbrook currently has 178 beds. That breaks down to 92 beds in our Assisted Living Program, and 86 beds in our Adult Care Program.

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When will family be able to come visit inside of Northbrook?

Tricie Bennett | Sep 21, 2020
Northbrook Marketing | Sep 21, 2021

Visitation is currently on hold due to rising Covid cases in Cayuga County.

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