UPS Customer Center

Category: Shipping and mailing service

Address: 14 N Franklin St, Cortland, NY 13045, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 4–6PM

Tuesday: 4–6PM

Wednesday: 4–6PM

Thursday: 4–6PM

Friday: 4–6PM

Saturday: Closed

Reviews

Scott Call

Aug 23, 2022

Package never received, tracking says it was delivered.

Meghan Slack

Feb 28, 2022

Typically great service but now they’re closed to customer service. You can drop packages in a drop box otherwise you have to go to builders best to ship which has completely different hours than the 4-6pm customer service hours we are used to.

R Pendragon

Jan 16, 2022

Says on their site you can drop off package there when you get there they tell you you gotta go somewhere else

Eric Penniman

Jan 1, 2022

They’ve closed this location. It is only for UPS trucks now. You can not ship packages or drop off Amazon returns any longer. I was told by a driver that there will never be a customer service desk again here. A great way to lose business.

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Questions & Answers

Does this UPS store recycle styrofoam? I have so much of it filling my basement and refise to sed it to a lanfill. Thank you.

Cherri Carter Fellows | Sep 22, 2019
Thane Bilodeau | Sep 22, 2019

Call them, they're on Lincoln Avenue in Cortland.

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Can i talk to someone or just a robot on the phone

KissKiss MyAngel | Sep 22, 2019
Chris Portzline | Sep 22, 2019

You can talk to people, either in person at the center or over the phone

How do I talk to a,real person

Jason Kinthiseng (Kinther) | Sep 22, 2017
William Gay | May 24, 2022

Do you deliver on Saturday?

Do you have mail box?

Igor Sentchenko | Sep 21, 2020
Jerry Riter | Sep 21, 2020

No

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how about business hours or a real person to talk to

Herman Wallace | Sep 21, 2020
ZPollak | Sep 21, 2020

4 - 6pm I believe.

Do you repackage and return items for Amazon?

sarah waller-golitko | Sep 22, 2019
Lynne Lawson | Sep 22, 2019

Not sure. I would call

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