VA Medical Center-Bath

Norma Jean

Some of the staff here is alright, this location is really understaffed, and doesn't offer much. Several of the employees here just dont offer much help. While some are alright, and some are even pretty good, their are some here that are just awful. The physical therapy here specifically is SUCH A JOKE. The physical therapist i got, Laurie haight was absolutely TERRIBLE! She was over 25 minutes late for our appointment, depite me being on a fairly tight schedule, with my next appointment being on the opposite end of the facility, but still i had over an hour to work with her. She didnt seem to even notice that she was late either, no apology or acknowledgement of being late at all. On top of that she was very rude, and spent more time actually bickering with me, and reiterating that i should basically just 'Help Myself' at home, because she wasnt willing to do much for me herself at the facility. I told her what was and was not easy for me, but she was very insistent in blaming me for my pain, and telling me that i need to do the things that were not feasible for me to do. she basically just wanted me to do everything, for myself at home, without her having to do anything, even the things i told her were not working for me. She just kept arguing with everything i said, as if SHE were the patient, until i finally just had to stop responding to her because i had very little time before my next appointment. She basically just shut me down from the start, my prefrences or comforts were not acknowledged by her at all, i felt very ignored, and judged, and blamed by her. She wasted so much time arguing with me, then left to her office for another 20 mins, finally i had to tell her i needed to go so i wouldnt be late for my next appointment. Obviously showing up on time was not important to her, but to me it is extremely unproffessional to show up late and waste a patients time without any apology. She refused any further in person appointments, i agreed to a video appointment once more, to which again she was of no help again. I'd much rather not get any help at all than have to receive such unhelpful, unprofessional, degrading, disrespectful treatment

Emersyn Kayle

Maybe if you are an old man you will receive adequate care. As a younger woman that moved here from a nice VA, I am pretty disappointed. Having someone answer a phone is a miracle, the "Women's Care" is in the exact same place as the men and they don't have a GYN anyway. They tried sending me to community care with a 2.8* rating 30min away for a routine pap. The Dermatologist made me feel very uncomfortable. The Orthopedics and Physical Therapy practice differently, one told me one thing and the other told me to do the opposite for my injury. I asked about it at my follow-up there was no explanation offered although both were very nice. I only received care from mental health briefly at this facility, I am not in a hurry to ever go back - I felt she was underqualified and cold. My criteria for buying a home was to have a VA nearby but this facility is stuck in 1980. Some of the providers need to retire to make room for new, modern medical professionals. Dental is the only reason for giving an extra star - they are great people and managed my anxiety with grace. PS. I am all for queer rights and empowerment but while your entrance was colored by rainbows, you neglected to recognize PTSD awareness.

Lydia Delgado

Urgent care hours are 8am-7pm, waiting for google to update the hours.

M R

This is the worst treatment facility for veterans, I advice anyone looking for any form of help with mental health and/or addiction to go anywhere but here, the staff act entitled and above you, they do not realize they are there to help veterans heal and instead talk down to you, treat you like you’re less than. You are not treated as an adult who served this country, you are not given compassion and understanding. They are extremely rude and treat you like a convict in their facility. Do not let anyone counselor convince you into seeking help here.