Firestone Complete Auto Care

Elizabeth Przybylski

So last time I got a whole set of tires at the Firestone in Liberty, MO along with other work. I asked if they could replace my full size spare with the best of my old tires. They said "sure, no problem". I even checked on my spare and it seemed ok.Well now months later and I have a shredded tire on the way to work. I go to pull out my spare tire and see at the top, as far from view as possible, was a large hole in the spare. I knew none of my old tires had this, so apparently Firestone didn't do what they said they would and hoped I didn't notice or remember. My other work has held up fine, but don't plan on returning here ever!

Myshenyenne Vang

My wife took her 4runner in to get the previous oil change, when I was getting ready to do the next change, I noticed that one of the bolts of the skid plate was almost completely out. Called firestone to have them check it because they were the last ones to do the oil change, and the only way to get to the oil filter is to remove the skid plate. Turned out the bolt was cross-threaded and they had to re-tap it. Not a big deal, but to leave it the way it was is extremely unprofessional and disrespectful. These vehicles aren't cheap, and too see the little care that was taken is no acceptable. The mechanic responsible is named Josh something. Probably thought that we wouldn't ever find out. Only reason this got two stars is because some of the employees there are actually helpful. Don't think I can trust this Firestone anymore.

David Toney

They stayed late to fix a leak in a tire and get me back on the road. Very thankful!!

Jim Myer

Awesome service...was out in 30 minutes after sitting at Ford all day yesterday and they did absolutely nothing! I highly recommend Firestone!...Thankyou!!...🏆