CVS

Ashleigh Ramos

Clean store. Friendly staff. Can usually find what I’m looking for. Also really like that they have a self checkout

Tonia Minor

Haley and the manager who worked the early evening of March 19th (4031 Grange Hall Road in Holly, MI) was nothing short of AMAZING, HELPFUL, and PATIENT with me. I made multiple separate transactions [because I was trying to follow the steps of these famous TikTok couponers that I follow] and I kept messing up (i.e. getting the wrong item, not spending enough to accommodate an ExtraBuck perk, refunding me because I messed up, etc.) and they had no negative attitude about how long it took, about how disruptive I was, and how unorganized I realized I was. They exuded so much patience and courteousness with me. My experience was very positive and I really appreciate them and their customer service skills. Their responses to me were unexpected to say the least. Thank you Haley and management.

April Chatfield

I would give it a zero if I could. But I picked up my script yesterday, and waited in the drive thru over 15 minutes. Gave up and decided to go inside, even though that took forever since I’m on crutches. The car that was at the drive thru was still sitting there. I started to give my information to get my medicine. When I asked about why the long wait, when I worked at CVS if it was longer than 5 minutes they had to come back around. The Pharmacy Manager Lindsay spoke up saying “oh it’s a COVID test- they take awhile. It’s about 7-8 minutes explanation per person and they a few people. So usually every Covid test is about 15-25 minutes.” I’m like “uhh what?! I’ve had over 20 and they don’t take that long to explain.” I told them that I was just there a few weeks ago and my medication just needed a couple more minutes and they made me go around, and by doing so I had to wait 20 minutes. Lindsay said well we don’t make the rules. Call corporate. I don’t have time to deal with you. In the end, I cussed a little got upset. She flagged my account, I’m not allowed to get anymore scripts filled and Mike the manager rang me up because the pharmacy tech also said “I can’t deal with her” after throwing her hands up. I’m like wow. Corporate has been connected.

Rob Peters

It just takes forever to pick up a simple prescription, which is the only reason I come here. DO NOT USE THE DRIVE THRU WINDOW, UNLESS YOU PLAN TO MAKE A DAY OF IT! The …