Budget Car and Truck Rental

Luke Northcutt

One of the best staff at this location in my opinion, and just a great experience overall.

Max Khatthaname

*BEWARE* What a scam! We made a reservation that was confirmed, just to get an email saying it was canceled! We did not cancel and still needed a vehicle. Contacted CS, they said redo the reservation, no vehicle available. Surprise surprise.. Literally go somewhere else or drive your own car, and spare yourselves the headache of dealing with these pos. More neg reviews than good ones, we should've known better.

ahmad gedi

Go somewhere else or your gonna get ripped off and get a bunch of unauthorised charges on your card

Kevin Solecki

Have booked very few car rentals in my life, so to start, I'm not an expert. I had a short road trip planned for this weekend. Several months ago, I searched online thru Priceline and booked a rental using Budget. I paid for insurance online, got everything confirmed, and was really looking forward to my road trip. Then, the day before I was to pick the car up, Budget calls. Just wanting to confirm, no big deal. I confirm. Then they ask if I will be paying with a debit or credit card. On a side note, I had gotten myself in trouble when I was in my early 20's with credit cards and have worked very hard to fix my credit since. I no longer use them if I can help it. I do keep one with a small limit for emergencies and to keep building my credit. I told them I would be using my debit card, same as I gave when I booked the reservation. I was then told I needed a utility bill to complete the rental. I have many bills in my name, cell phone, car loan, rental lease, insurance, even bank statements. None of those work. It had to be water/trash, electric, or something like that. My problem (used to be my luck) is that all is included in my rent. They point blank refused to rent me a car. THE DAY BEFORE MY TRIP!! I called literally every other car rental agency in the greater Kansas City area, but not a single car was available at that point. No notice was given beforehand when I made the reservations that I needed a utility bill in my name to rent a car. I'm a grown man, have a family, enough money in the bank to buy a new car if needed(saving for retirement). None of that mattered. I still was not good enough. And yes, I do have a perfectly decent car I drive everyday. The whole reason we rented, was we did not want to put the extra mileage on our car.