Sherwin-Williams Paint Store

Jesus Lopez

Service is good I'm happy!!!!

Francesca Alvarez

They sales people were helpful, especially bringing our purchases to the car.

Santiago Fileta

Since John left this store has only gone down hill. First off, we ordered a sample out of their catalogue. Tested it, got it approved with our client, but then when we went to order more they were out of the base, we went to another Sherwin Williams and the amazing person working there clued us into the fact that they had not actually mixed the color we had selected originally from their swatches, it was a custom color the guy basically invented for no reason that required lots of different tinting, so much so that when sized into a gallon the entire mix would not fit, their machine overflowed. Why the hell did you mix this random color that is totally different than your catalogue sample, we didn’t ask for this!? So now we need to get the actual color mixed and reapproved with our client plus we have to repaint what we’ve already painted with the strange mystery color sample we received. Secondly we called asking if they had a good lacquer to clear over our paint for superior scratch protection, this guy tells me to use helmsman spar, a product known to peel over painted surfaces, we tried it and the result is terrible! Both the water based and oil based helmsman tell you to not use it over paint or it will peel. I asked if there was anyone more knowledgeable about this I could talk to and he told me there wasn’t, he’s the manager. What a clueless, unprofessional group, we will not be returning and will switch our account to another location. The amazing person working at the La Jolla store heard what I said and instantly recommended tinted lacquer to cut down on steps and time, we couldn’t be more pleased and appreciated her expert opinion and advice, something this store, along with our business absolutely does not have.

Sandra Dye

Ordered my paint online, went in to pick it up. Very happy with the color.