The UXLocale

mike fitz

First time I have ever reviewed a restaurant. Dealing with customers for 40 years makes me avoid this usually, but our experience here service wise was poor. After hearing good things about this restaurant, we decided to try it. Were told by hostess it would be 35-40 minute wait for an outside table which was fine. It was a nice night so we sat with a nice cold beer and enjoyed it. Then things went south. After well over an hour, I politely asked the hostess about how much longer. You could tell she forgot us. She stumbled around and said about 5 minutes. People have to leave you know. First chance to apologize. Then a few minutes later she sits a couple that came after us. I approached her with the owner standing right there and stated that we had been patiently waiting for over an hour and did not appreciate being skipped over. The owner claimed the other couple had been at the bar and were before us. This was wrong as that couple came after us and sat right next to us outside waiting for a table. Chance 2 to apologize. Then owner went to check the list. Last we saw of her. Amazingly a high top table that had been empty all night was available and hostess sat us down. Chance 3 to apologize. Nope, just a couple of lame excuses about sitting us next to fire or something like that. Waitress was very good, but you could tell she was there to get us out as quick as possible. Pizza arrived under cooked and that was that. I hate throwing people under the bus, and I realize people are short handed and there are other factors, but these people had multiple opportunities to say they made a mistake and apologize. If they did that I never would have written this review and actually would have liked to give them another shot. Treat your first time customers like regulars and those people may become regulars .

Robin Pease

So nice to have a place with upscale locally sourced food. We were very comfortable casually dressed & at the same time I think we would be comfortable dressed up as well. The atmosphere was rustic/eclectic & homie. The prices were fair considering the locally sourced freshness. Sad that we didn't didn't have time to stay for more of the live entertainment. I'm sure they made good use of our table as there were pple waiting to enjoy.

John Piotrowski

I love this place quite a bit, it has an amazing atmosphere and the food is farm to table and delicious. They also have an impressive beer and wine list

Kayla Borden

This place was AMAZING! We had to wait a while for a seat but the food was so worth it. I got the sausage with vodka sauce and it was delicious. The noodles tasted homemade. The sangria was wonderful. I think you could get anything here and it would be delicious. Can’t wait to go back!Thank you Kayla! The sausage in vodka sauce is one of my personal favorites. I really appreciate this great review especially this weekend! My regular crew weren’t able to work after break because they or family members had Covid. Luckily my summer staff were home on college break. Thank you for being patient with the weight, we have a third less tables because we’ve tried to get creative with social distancing. The item on the tables are things that I use in the kitchen, they are available for sale, but they’re main purpose is to create space between. I may have over explained that but the more you know….:) Thank you again. Hope you’ll be back soon. 🙏🏼