San Luis Obispo VA Clinic

Ruben Berdeja

I have had 3 primary care DRs,N.P’s.: Shaw ,Lackland & Niek. I’ve have always received great care from all of them. The Clinic is Great!!👍🏻 The Call center out of Los Ángeles could be better . Except , I do understand there are many Veterans !

Bill Hewitt

To my surprise, VA clinics apparently act as independent clinics, not as shared resources under the VA. Regardless of my prior acceptance into VA medical, and service at another VA clinic, I was required to appear in person to fill out 4 pages of forms to register to be seen in this clinic. I was assured at the time (a Friday morning), that I would be contacted on Monday about my need for an appointment regarding my malfunctioning VA-provided hearing aids. After days of waiting, I called to schedule an appointment. (It turns out that all calls to them are answered by the Los Angeles regional office who transfer you to the appropriate SLO department.) After a month and three left messages, I still have not heard back from them. The LA regional operator now tells me they never answer their phones, not even the general clinic number. Every call goes to voicemail. That would not be so bad if they would respond to those messages.

Gabe ThatWeedFarmer

Worst VA experience ever. They are horrible at communicating and they treat you as if they’re doing you a favor. Enroll at Santa Maria or just drive to LA or Long Beach or Palo Alto VA. It’s a shame that the local VA is trash and no one seems to care.

Ajay Karr

I have been coming to the VA clinic for six years. The times have changed and the resources have not kept pace with the demand. The fact is that the US Congress/Senate appropriate money to many other worthless projects which then undermines the healthcare system both VA and Medicare and leave the providers MD,RN,LVN,MSA ancillary staff etc. to do more with less. The staff at the VA SLO-CBOC are outstanding individuals and practitioners of the highest caliper. The VA system as a whole is the largest health care provider system in the USA, 300,000+ employees 1250+ facilities, 240 billion dollar budget. Overall the VA is an outstanding provider for the past 80 years. I retired from the military after 26 years and now receive my care at the vary clinic that fellow Veterans are slandering. The system in VA-WLA maybe slow or maybe overburdened but to my knowledge from direct access to care, the care given is always from dedicated individuals, sound, capable and full of heart/compassion period. Remember after 14 years of “war” and 1.8 million more eligible Veterans Congress/Senate did not send 1.8 million more providers they just wrote a check and said figure it out. Thanks 😊