Paris Inn & Suites

Category: Hotel in Paris, Tennessee

Address: 1297 E Wood St, Paris, TN 38242, USA

Phone: +17312274828

Reviews

Alex Brunker

Jan 14, 2022

Employees are unprofessional bad talking about customers, weed smell coming from room of the young man working there.more of a junkies resort. They stand around out front young lady up front got mad because i asked for extra towels . Workers were arguing up front needs more professional management up there along with employees. Also the young Hispanic boy there working is very rude and was smelling like weed every time he walked by our room.

Bodie Baker

Jun 12, 2021

This was by far the worse hotel experience I have ever had the displeasure of booking. I booked this hotel thinking I’d be able to have a good nights sleep after a day of work and driving, but to my surprise when I go to check in around 9:00 the doors are locked with a note on the door saying their reservation system is down so they can’t issue a room even though I have already have one booked. I called the hotel multiple times for them to say theirs nothing they can do. So here I am 3 hours later in the heat waiting in my car for their “system” to come back up

Talishia Lambert

Mar 23, 2021

THE NEW MANAGEMENT AND STAFF Who in just a very few months have done more for this place than I have ever seen ! The customer service is better than the 4 star renaissance hotel in Nashville . This is why give it a 5 star .This place has had a bad reputation due to previous management and staff. I liked staying there because the rooms are huge!!!!!! While checking In . was talking to the new owner and was impressed by the changes I noticed immediately upon walking in the lobby . Nice decor . Warm and inviting . I live out of state and hadn’t been back in months so I was surprised . The owner told me they were on a mission to save this place. I had mentioned we were in town to drop off kids to see family on spring break and that it was our anniversary and we would finally have alone time . When I got the key to the room . Happy anniversary was written on it. When we opened the door ... a bottle of wine was on ice and they had gotten fresh roses for the bed . I was so emotional and touched by this ! Never before have I ever received this kind of treatment. Not even in The 4 or 5 star hotels in Nashville . The attention to detail and how she actually made my anniversary special . I will remember and cherish this always . We’re keeping the wine bottle and room key envelope as a memento. That was my best experience but Also .... the Bar is actually open which I have never seen in 10 years and it was thriving ! I didn’t have the chance to go in but just by the business they were getting I definitely will go next time . So as I head back to Indiana and write this review. I want people to understand big and bold changes are being made . Don’t go on past experiences and it’s reputation when choosing a motel is stay in. You would be missing out on great service from Amazing people. I feel that if this place could ever be the greatest motel in the area . It will be now with the new owners . Management housekeeping and even maintenance guys wished us a safe journey home multiple times . I almost cried leaving ! We will be back in the summer to drop off the kiddos again and I look forward to seeing the staff . Thanks and god bless you all❤️

Michelle Horton

Mar 13, 2021

Great hotel for the price. Rooms are HUGE! The staff is awesome. From what I understand they had some problems with the previous employees but are making a slow come back with lots of improvements! Keep up the good work! Look forward to staying again soon!

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Questions & Answers

Why do your staff come to work but do nothing stayed 3 days no maid ever serviced the room had to go to laundry to get towels

Tammy Curtis | Jan 21, 2019
Laurie Mourguet | Jan 22, 2019

There doing a remake and firing the old staff. This is a place people live week to week.

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